Job Description

Job Title: Workshop Foreman

Location: Harare, Zimbabwe

Company: FARCHIS AUTOMOTIVE

Job Type: Full-time

Job Description:

We are currently seeking a highly qualified and experienced Workshop Foreman to lead our panelbeating and spray painting team in Harare. The successful candidate will have a minimum of 5 years of post-qualification experience in the industry and a strong customer-centric and quality-focused mindset. The Workshop Foreman will play a crucial role in ensuring the smooth operation of our workshop, managing the team and overseeing the delivery of high-quality work to our valued customers.

Duties and Responsibilities

- Lead and manage a team of workshop technicians, providing guidance, support, and training to ensure optimal performance and adherence to quality standards.
- Foster a customer-centric approach within the workshop, emphasizing the importance of delivering exceptional service and exceeding customer expectations.
- Coordinate with the Workshop Administrator to schedule appointments, allocate resources, and ensure timely completion of projects.
- Conduct regular inspections and quality control checks to ensure that work meets the highest standards of quality and craftsmanship.
- Maintain a safe and organized workshop environment, implementing and enforcing safety protocols to protect the well-being of employees and customers.
- Collaborate with the Workshop Administrator and other departments to ensure seamless coordination and communication, resulting in a positive customer experience.
- Manage inventory and ordering of supplies, ensuring that the necessary equipment and materials are readily available to meet customer demands.
- Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary.
- Stay updated with industry trends and technological advancements, identifying opportunities for continuous improvement and implementing best practices.
- Handle customer inquiries, complaints, and concerns, addressing them promptly and effectively to ensure customer satisfaction.

Requirements:

- Minimum of 5 years of post-qualification experience in the panelbeating and spray painting industry, with a proven track record of delivering high-quality work.
- Strong leadership and management skills, with experience in effectively leading and motivating a team.
- Excellent customer service skills, with a customer-centric mindset and a commitment to exceeding customer expectations.
- Strong technical knowledge and expertise in panelbeating and spray painting techniques.
- Excellent problem-solving and decision-making skills, with the ability to handle complex situations and make sound judgments.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in using computer software and tools for administrative tasks.
- Knowledge of health and safety regulations in the workshop environment.
- Mature and professional demeanor, with excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously, while maintaining a focus on customer satisfaction and quality.

Salary: A competitive salary will be offered to the right candidate, based on experience and performance assessment.

Qualifications and Experience

We are currently seeking a highly qualified and experienced Workshop Foreman to lead our panelbeating and spray painting team in Harare. The successful candidate will have a minimum of 5 years of post-qualification experience in the industry and a strong customer-centric and quality-focused mindset. The Workshop Foreman will play a crucial role in ensuring the smooth operation of our workshop, managing the team and overseeing the delivery of high-quality work to our valued customers.

How to Apply

If you possess the essential qualifications and are keen on becoming a part of our team, we eagerly await your resume and a cover letter that highlights your relevant experience and qualifications. Please send them to [email protected].

So that you know, only shortlisted candidates will be contacted for further evaluation. NO CHANCERS.

Phone 0242331238. Ask for Tariro or Janet.

Click to Apply