Job Description

We are looking for a Travel Agent, who is passionate about travelling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

Duties and Responsibilities

1.Plan and sell transportations, accommodations, insurance and other travel services
2.Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
3.Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
4.Book transportation, make hotel reservations and collect payment/fees
5.Use promotional techniques and prepare promotional materials to sell itinerary tour packages
6.Deal with occurring travel problems, complaints or refunds
7.Attend travel seminars to remain updated with tourism trends
8. Enter data into our CRM software and maintain client files
9. Network with tour operators
10. Maintain statistical and financial records
11. Meet profit and sales targets
12. Schedule meetings with clients to convince them to engage with us

Qualifications and Experience

1.Must have a portfolio
2.Proven work experience as a Travel Agent
3.Excellent knowledge of computer reservations systems, GDS systems and e-travelling
4.Fluency in English; multilingualism is a plus
5.Strong sales skills and commercial awareness
6.Ability to interact, communicate and negotiate effectively
7.Sound knowledge of domestic and international travel trends
8.Degree in Hospitality, Travel, Tourism, Business or relevant field is an added advantage
9.Personal travel experience will be considered an advantage

How to Apply

If you meet the above criteria, you are the ideal person we are looking for and you wish to be considered for this career opportunity send your Curriculum Vitae to [email protected] clearly stating the job being applied for as the subject matter not later than 31 December 2023.

VacancyHQ Expert Job Listing Tips

Absolutely, let me break this down for you.

Tips for Applicants

Evidencing knowledge about travel trends: In my experience, weaving in examples or case studies showcasing your hands-on experience with both domestic and international travel would be beneficial.
Tailoring your CV: Showcasing skills related to commercial awareness, negotiation, and communication – interconnected aspects in any travel-related job – should occupy a significant place in your CV.
Proven Experience: Don't shy away from elaborating on your experiences as a Travel Agent if you have them. Specific instances where you dealt with challenging travel situations would stand you in good stead.
Technical Proficiency: Demonstrate your fluency with computer reservation systems, GDS systems, and e-traveling. If possible, being certified could greatly boost your prospects.
Language Skills: If you are multilingual, ensure it's prominently displayed in your CV. This is an asset in the jobs in Zimbabwe environment.

Key Areas in Job Listing

The Portfolio: What I have noticed over time is that applicants seem to disregard the need for a portfolio. Yet, it's essential for this job, enabling the employer to assess your capabilities.
Sales and Profit Targets: Put special emphasis on your ability to meet sales and profit targets. This suggests your role is also commercially oriented.
Fluency in English and Multilingualism: Language skills contribute significantly to employment opportunities in Zimbabwe.
Degree Not Mandatory: The listing regards a degree as advantageous, not essential. If your experience compensates, don't shy away from making an application.
Application Method and Deadline: Sending your CV by the stated email with job title in the subject line before December 31 2023 is critical. It sounds simple but many grieving stories I've heard about job offers in Zimbabwe involved missing out on properly adhering to these guidelines.

Standing Out

Relevant Personal Travel Experiences: Sharing personal travel experiences which have expanded your understanding of global trends can set you apart. It's not often job vacancies in zim offer this opportunity, exploit it.
Fresh Knowledge on Tourism Trends: Regularly participate in travel seminars and stay updated, revealing these efforts presents you as an active learner.
Leveraging Languages: Being multilingual adds a competitive edge, especially for jobs in zw in a client-facing role.

Implicit Things Novice Applicants Might Miss

Importance of Networking: The mention of networking with tour operators indicates building sustainable relationships is vital. Job search in Zimbabwe should consider networking as a value-add.
Use of CRM Software: The tech aspect of the job suggests the company values digital competency.
Power of Persuasion: Scheduling meetings with clients to engage them implies a degree of persuasiveness required. In the realm of job vacancies in Zimbabwe, being persuasive, evidencing this in prior roles, can create a lasting impression.

Remember, referencing the job advert into your application can be a game-changer when tackling the Zimbabwean jobs market. And be attentive to the implicit language therein, something not all recruitment agencies in Zimbabwe tend to stress adequately.