Job Description

Trainee Customer Service Consultant

Duties and Responsibilities

Responsibilities
Receive all Customer Requests, incidents and enquiries
Provide first level troubleshooting of customer problems
Request customer feedback/Rating
Escalate Issues as per SLA

Qualifications and Experience

Must Have
Bachelor Degree in Telecommunications or Equivalent
1 year relevant working experience
Good, Clear communication Skills
High Digital Literacy

How to Apply

Click to Apply