Job Description

1. About ZHI
Zimbabwe Health Interventions (ZHI) is a non-profit human development organization, registered as a Private Voluntary Organisation (PVO) in Zimbabwe. ZHI provides solutions to the human development challenges in Zimbabwe and to complement the Government of Zimbabwe (GoZ)’s efforts towards the attainment of national health priorities and sustainable development goals (SDGs). ZHI ensures optimal health, well-being and self-sufficiency of the populations it serves through working with and strengthen existing institutions to develop and deliver innovative and sustainable high-impact, integrated health interventions.

2. Background to the Requirement
Zimbabwe Health Interventions (ZHI) has offices in various districts of the country which
houses project staff and assets. Currently, ZHI has contracted security guards who provide
access services for all these offices. However, there is a need to implement a different
security layer to enhance access and streamline access control for employees and visitors
to its office to prevent, delay minimize the likelihood and impact of any unexpected
violations, and cover designated entry and exit points at the premises.

3. Objective of the Terms of Reference (ToR)
The purpose of this Terms of Reference (TOR) is to outline the requirements and process.
for selecting the most suitable Service Provider that has the capacity to supply, install and
maintain an Access Control System for ZHI National Office in Harare and its sub-offices
around the country. The sub-office addresses are attached to this TOR.

Duties and Responsibilities

4. Scope of Work/Services
The service provider will be required to
- Recommend, supply and install the most suitable, user-friendly Access Control System with developed features that meet the prevention and delay of any violation, and control the access to the ZHI premises after assessment of the premises.
- Install the system at the ZHI National Office in Harare first, before moving to the rest of the offices
- Test the system after installation.
- Training ZHI staff on usage and basic maintenance Upon completion of the installation provide complete training with documentations on the configuration, operation and maintenance of the systems to the required operators assigned by the owner. At least two (2) training sessions covering system operations shall be planned and provided to operators/designated ZHI staff and two (2) sessions covering system administration and management for system administrators.
- Maintain system integrity with scheduled or manual tests as per Service Level Agreement (SLA)

Qualifications and Experience

- Legally registered company, with minimum three (3) years of experience in providing the required services.
- Appropriately qualified human resources
- Valid Tax Clearance
- VAT registered and ability to provide fiscal tax invoices.
- At least three or more written references from reputable companies, entities or organizations who received similar services.
- Agreement with the manufacturer of the product and system unit,
- Ability to provide technical support 24/7

How to Apply

Submission Instructions and Deadline
Letter of Interest/Capacity Statement, Proposals, including References and other supporting documentation should be emailed to:
 [email protected] with subject: “Supply and Installation of a Biometric Access System”
 The deadline for submission of proposals is 23:59pm on Monday, April 22, 2024.
 Proposals MUST be received on or before the closing date and time. All bids received after the closing date and time will not be considered.

For the full TOR document, please click the link to the ZHI website below.

Click to Apply