Job Description

We require a technical sales representative who can be responsible for the end-to-end sales process, or be part of a marketing team in which they are responsible for demonstrating an engineering product or service, explaining complicated concepts to customers, and establishing the engineering needs of customers.

Duties and Responsibilities

• Interact with customers at all levels.
• Establishing the technical needs of the customer and suggesting appropriate products.
• Explaining complex technical information to customers in a way that is easily understandable.
• Keep up to date with Market Trends and ensure Hems is considered on all relevant tenders.
• Prepare quotations & offer competitive prices.
• Ensure client satisfaction through timeous quotations and provision of services.
• Carry after Sales client visits and offer additional improvement services.
• Performing demonstrations of engineering products and services.
• Following up with customers and resolving any issues that may arise.
• Keeping customers informed about Hems Capacity, engineering products and services.
• Compiling proposals and reports related to technical products.
• Building and maintaining relationships with clients through regular check-ins.
• Analyzing customer needs and recommending relevant products.
• Ensuring that sales targets are consistently met.
• Reporting to management about sales made.
• Updating records of customer communications and contact information.
• Staying on top of industry trends.

Qualifications and Experience

• Diploma/Degree in Structural or Mechanical Engineering.
• National Diploma/Certificate in Draughtsman/Estimator is an added advantage.
• Proven work experience in Plant maintenance, Steel Fabrication or Mechanical Engineering.
• Analytical skills for evaluating information carefully and solving complex problems
• Must have a flair in Sales & marketing.
• Communication skills for overseeing staff and working with other management personnel.
• A valid Class 4 Drivers License.

How to Apply

Applications clearly marked “TECHNICAL SALES REPRESENTATIVE” together with a detailed CV and certified copies of certificates should be submitted to [email protected] not later than 11 October 2024, only shortlisted candidates will be contacted.