Job Description

As the leading provider of comprehensive ground handling services at Zimbabwe's commmercial airports, upholding high standards is one of AGS's ethos, and to this end we have exciting opportunity to add value as Station Controller at our Victoria Falls Airport Station.

REPORTING TO;
* Operations Manager (Passenger Handling)

Has overall responsibility for the safe, secure and efficient management of ground operations at the station in accordance with regulatory requirements, service level agreements;
* company polices and procedures,
IATA (ISAGO) standards and Civil Aviation Authority of Zimbabwe requirements.

The Person We Seek
Is an energetic, independent, self-motivated individual with a solutions-based approach while demonstrating innovation, integrity,
* quality, creativity, flexibility and resilience

Duties and Responsibilities

KEY DELIVERABLES IN THIS ROLE ARE;
Although no two days are similar, the expectation is for the individual to carry out our values of passion, teamwork, leadership, integrity and excellent seamless service delivery, while maximizing our impact on passenger handling through;
New business development leveraging on marketing and strategic positioning in
Victoria Falls.
Team leadership.
Operations management.
Strict adherence to safety, security and compliance standards.
Seamless running of shift and admin issues.
Maintain effective key stake holder relationships

Qualifications and Experience

* University Degree or Diploma in Marketing, Commerce, Business Studies or relevant discipline or relevant professional qualification.
* 5 Years' experience in the aviation industry and demonstrate knowledge of and adherence to SLAs.
* Customer Service Experience.
* Financial Awareness.
* Experience in planning and managing extensive
human and material resources.
* Experience in delivering service in demanding consumer perishable environment.
* Conversant with IATA and ICAO regulations.
Must be conversant with Civil Aviation Authority
* Zimbabwe, NSSA Safety Standards and Labour Laws, Environmental Management requirements, IOSA and ISAGO standards.
* All the mandatory training requirements.
* A flexible team player with an ability to work successfully in a matrix "reporting" environment.
* Experience in handling of CIP, VIP and VVIP

How to Apply

If you are up for the challenge, email your CV to [email protected] by the 21st of June.