Job Description

CeSHHAR Zimbabwe is an organization that specializes in sexual health, HIV and AIDS research in Zimbabwe. CeSHHAR in collaboration with the MOHCC and NAC is implementing a National Sex Work Programme aimed at reducing HIV acquisition and transmission among female, male and transgender sex workers thereby reducing HIV transmission and acquisition to and from their clients. Low consistent condom use, risk of drug use and increasing transactional sex are some of the common reasons that put these key populations at risk of acquiring STI and HIV infection. Therefore, reaching these populations and increasing awareness and access to STI & HIV prevention, testing and treatment services are fundamental to reducing transmission of STI and HIV infections.

This position will be under the direction of the Technical Director, through the Regional Clinics Manager and Clinical Coordinator. The Site Manager, will be responsible for providing direction and leadership to staff members, ensuring the delivery of quality clinical care to Key Populations at the clinic. The role will involve leading the daily activities and overseeing the administrative functions of the site.

Duties and Responsibilities

Lead and coordinate the day-to-day operation and coordination of clinic activities; Ensure smooth client flow and manage clinic congestion during Covid-19; Improve patient, provider, stakeholder, and staff satisfaction; Ensure clients receive timely, high-quality, efficient, and effective Sexual and Reproductive Health (SRH) care services; Safeguard the rights and safety of clients by promoting non-judgmental, non-stigmatizing, and non-discriminating staff behaviour; Draft schedules for work plans, outreach plans, and leave plans for all staff; Implement and enforce infection control and prevention measures in accordance with Standard Operating Procedures; Monitor vehicle use and cleanliness by the driver; Ensure availability and correct usage of data collection tools and Standard Operating Procedures (SOPs); Ensure real-time and secure data entry; Monitor performance indicators and develop catch-up plans for underperforming indicators; Ensure compliance with Standard Operating Procedures and MoHCC guidelines; Maintain a schedule of district stakeholder meetings; Attend district stakeholder meetings or delegate attendance; Keep records of all stakeholder meetings; Assess site staff's strengths and weaknesses and assign teams accordingly; Identify opportunities to improve quality care, indicator performance, safety, effectiveness, and efficiency; Conduct performance appraisals for site staff; Facilitate program trainings and on-the-job trainings as assigned.
Oversee inventory, drug, and commodities stock control, as well as clinic equipment maintenance; Raise requisitions for drugs, personal protective equipment (PPE), and other items; Manage petty cash/bank cards and maintain accountability for all transactions; Perform routine physical examinations on all clients; Provide comprehensive and safe treatment to individuals following guidelines; Offer and conduct rapid testing and counselling, along with documenting all procedures and statistics; Practice Infection Prevention and Control measures to reduce the spread of infections, including Covid-19.

Qualifications and Experience

Diploma / BSC in general Nursing; A registered general nurse with valid practicing, forensic, ART Training and Rapid HIV Testing certificates; Certificate / Diploma in Counselling is an added advantage; Post basic training qualification will also be an added advantage; At least 3 years clinical experience in HIV prevention, treatment and care for key populations; Strong interpersonal skills, especially in the areas of managing clients; Effective verbal and written communications; Good knowledge on use of Microsoft word, excel and PowerPoint; Good interpersonal communication skills and having high respect for confidentiality; Demonstrated experience in conducting HIV Index Case Contact Tracing and Testing a requirement; Experience in providing family planning services such as Jadelle insertion; Expected to work outside of normal office hours as required. Ability to work with people from different disciplines; Good verbal and written communication skills; A capable organizer, used to meeting deadlines; Excellent communications skills, both written and verbal and a team player.

How to Apply

Step 1: Click the "Apply" button and Complete the Application Form.
Step 2: If you are interested in the above position, please email your CV and application cover letter addressed to Human Resources and send to [email protected]. Indicate the position you are applying for in the subject line. Only short-listed applicants will be contacted.

CeSHHAR Zimbabwe is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, sexual orientation, religious and ethnic backgrounds, including persons living with disabilities, to apply.

The successful candidate will undergo relevant background checks and will be required to commit in writing to comply with the CeSHHAR Zimbabwe safeguarding guidelines.

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