Job Description

We are looking for an enthusiastic shop manager to oversee the day-to-day operations of our store, coordinate staff, and ensure our customers have excellent shopping experiences.

Duties and Responsibilities

•Oversee the daily operations of the shop and ensuring its overall quality
•Supervising, training and assisting employees.
•Preparing employee work schedules.
•Addressing employee disputes, questions, and concerns.
•Ensuring all staff adheres to safety standards, company policies, and procedures.
•Managing and accounting for all money-handling procedures.
•Recording and managing inventory.
•Ensuring the shop is adequately stocked, clean, and visually appealing.
•Motivating employees to reach sales goals and provide excellent customer service.
•Handling customer complaints.
•Supervising, training and assisting employees.
•Seeking ways to better promote the store, product lines and service within the store.
•Managing all controllable costs with a view to maintaining profitability.

Qualifications and Experience

Degree or Diploma in Business Administration, Marketing and Accounting or related field will be an added advantage.
Experience in retail is a must.
Proven work experience as a shop manager in Retail environment.
Excellent leadership skills
Ability to conduct market research
Proficient computer skills
Excellent multitasking and organizational skill

How to Apply

Send CV’s to [email protected] or [email protected]

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