Job Description

A Shop Assistant, or Salesperson, offers assistance and sells products to customers in a shop or retail outlet. Their primary duties include arranging products on the display shelves, processing payments and keeping the shop clean.

Duties and Responsibilities

Receiving, unpacking and arranging new shipments from suppliers and vendors
Arranging and labelling goods in the display shelves
Assisting customers in finding the products they’re looking for
Processing customer payments at the checkout point/till
Addressing customer complaints and inquiries
Providing shopping advice and recommendations to customers
Cleaning and rearranging the store after hours
Performing periodic price audits to resolve price discrepancies
Collaborating with other team members to keep the sales floor area clean and organised at all times

Qualifications and Experience

Strong team spirit
Excellent verbal and oral communication skills
Ability to work in a high-pressure environment
Working knowledge of relevant POS software and retail equipment
Good mathematical skills
Sales and persuasive skills
Customer service and good interpersonal skills
Physical fitness and excellent stamina
Someone with knowledge in hardware and electrical equipments
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