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Service Desk Analyst

KPMG Harare

Job Description

Job Description

KPMG

17 July 2026

Vacancy

KPMG invites applications from suitably qualified and experienced candidates to fill the following position in the ITS department based in Harare.

Service Desk Analyst

Duties and Responsibilities

Job Related

Qualifications and Experience

Qualifications / Experience / Competencies

* Bachelor’s degree in Computer Science / Information Systems / ICT or equivalent with a 2.1 class or better.
* At least three years’ experience in a Service Desk environment.
* ITIL Certification(s) and basic understanding of cloud computing would be an added advantage.
* Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills.
* Ability to work in a demanding environment.
* Excellent communication skills.
* Team player that pays attention to detail.
* Knowledge of Information Technology Service Management (ITSM) systems, preferably ServiceNow.

How to Apply

How to Apply

Interested candidates should send their CVs to:

[email protected]

Subject: ITS Service Desk Analyst

Application Deadline: 21 July 2026

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