Job Description

Applications are invited from suitably qualified and experienced persons to fill the positions which have arisen within POSB's retail banking division.
SERVICE CENTRE OPERATIONS MANAGERS (BOKA AND BORROWDALE)
Reporting to the Service Centre Manager, the incumbent will be responsible for administering branch operations to meet and exceed customer expectations.

Duties and Responsibilities

KEY RESULT AREAS
• Cash management.
• Enforcement of internal controls.
• Loan transaction and approvals.
• Strategy and budgetary control.
• Voice of the customer and service delivery management.
• Security and risk management.
• Management of alternative service arrangements.
• Analytics and reporting.
• Staff management and administration.

Qualifications and Experience

QUALIFICATIONS & EXPERIENCE
• Business degree or equivalent.
• Full IOBZ diploma.
• At least three years of supervisory experience in a retail banking environment.

How to Apply

REMUNERATION
experience.
The positions offer an attractive remuneration commensurate with qualifications and
Interested candidates should email their resume and cover letter to [email protected] not later than 02 October 2024. Please include "the position and preferred location" in the subject line.
POSB is an equal opportunity employer committed to diversity and inclusion.
Only shortlisted applicants will be contacted.