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Service Advisor

Croco Motors Harare

Job Description

Job Description

Applications are invited from interested and suitably qualified persons to fill in vacancies that have arisen in the Group.

Duties and Responsibilities

• To receive customers and define the customer concerns.
• To carry out the interactive reception process with all the customers.
• Maintains automotive records by recording problems and corrective actions planned.
• Develops estimates by costing materials, supplies, and Labour, calculating customer's payment, including deductibles.
• Ensuring customer complaints are investigated thoroughly and resolved.
• Ensuring that all warrant procedures are observed.
• Ensuring that a database of all clients is developed and maintained.

Qualifications and Experience

• At least Class 2 qualified Journeyman
• A Sales/Marketing qualification is an added.
• Class 4 Driver’s license
• Ensuring that a database of all clients is developed and maintained.
• Energetic and quality oriented
• Good written and oral communication skills
• Promotional prowess and networking ability
• Technical know-how
• Customer responsiveness

How to Apply

Interested qualified candidates should send their applications to Human Resources Department, through email to [email protected] stating the job applied for in the email subject.

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