Job Description

Applications are invited from interested and suitably qualified persons to fill in the following vacancy that has arisen within the Croco Group of Companies.

Duties and Responsibilities

• Plans and organizes own selling activity to secure new business.
• Takes responsibility for completing agreed number of prospecting calls and customer visits, and encouraging customers to experience the brand in order to meet and exceed agreed targets
• Demonstrates the Croco Customer First Behaviors in all interactions with customers and colleagues.
• Ensures sales opportunities are maximized for the full range of services and products.
• Maintains contact with customers to ensure they are kept fully informed throughout the sale, pre- and post-delivery.
• Participates in planning sales and marketing campaigns and promotions.
• Maintains a professional manner and high standards of personal presentation at all times.
• Handles customer complaints with professionalism and confidence
• Helps customers choose a vehicle that meets their needs, based on price and mileage allowance
• Assists customers with their rental needs by providing accurate information and up-selling additional products and services.
• Inspects vehicles prior to rental and document any existing damage.
• Completes rental contracts and paperwork accurately and in a timely manner

Qualifications and Experience

• Sales/Marketing qualification
• Customer responsiveness
• Good written and oral communication skills
• Ability to work, cope and produce results under pressure
• Class 4 Driver’s license