Job Description

A leading ICT Company Headquartered in Harare is seeking to employ highly competent Sales Person. The job purpose is to sell retail ICT products. The main key aspect is to work with walk-in customers, find out what they want, create solutions and ensure a smooth sales process. The incumbent should have high ability to CLOSE A SALE within a short period of time. Experience in the ICT Sector will be priority.

Duties and Responsibilities

I. Creating Customer Relations and Database
II. Quotations Creations
III. Identifying and recommend proper products for the clients
IV. Check for stock at other branches or order requested stock for customers.
V. Provide customers with information about items
VI. Responding to emails and RFQs
VII. Cold calling to prospective Customers
VIII. Email marketing
IX. Elevate complaints to management
X. Market our products
XI. Keep track of shop inventory.
XII. Taking customer complaints and suggestions
XIII. To meet Sales Targets

Qualifications and Experience

CANDIDATES TO APPLY FOR THESE POST SHOULD POSSESS THE FOLLOWING ATTRIBUTES:
a. Excellent selling and customer care skills.
b. Digital marketing skills a must.
c. Able to track, report customer needs, analyzing gaps in the market and advising management.
d. Excellent communication skills.
e. A Female personality with an Extrovert characteristic.
f. Mature, self-starter who can work under minimum supervision.
g. Ensuring that the stock is well displayed and merchandised.
h. Development of a strong product knowledge in order to effectively sell and promote products to customers.
i. A Driver’s License is an added advantage.

Qualifications and Experience
(a) A Degree, Diploma or Certificate in sales, marketing, commerce or a related field would be advantageous.
(b) Verifiable reference
(c) Computer literacy
(d) Flexible work hours.
(e) Prior experience in a retail sector.
(f) Excellent customer service skills.
(g) Motivation to work through busy shifts.