Job Description

SALES MANAGER
We are looking for a dynamic and energetic candidate with outstanding relationship
management skills to fill the above position. The incumbent will report to the Director-
Commercial Services and will be responsible for business growth, customer satisfaction
and achievement of the organization’s sales goals.

Duties and Responsibilities

Key Responsibilities
The incumbent’ key responsibilities shall include but not limited to: -
• Act as the key liaison between product development and buyers (Distributors,
Wholesalers and Retailers).
• Marketing products to wholesalers/distributors and retailers.
• Developing strategies to generate interest in products.
• Creating demand for the products at wholesalers/distributors and retail
organizations.
• Representing the organization at relevant industry tradeshows and overseeing new
product launches.
• Maintain customer relationships for future purchases.
• Cultivate programs that ensure products sell in-store (Planograms)
• Provide accurate demand forecasts that will continuously meet customer needs.
• Strategically plan and manage logistics, warehouse, transportation, and customer
services.
• Direct, optimize and coordinate full order cycle.
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and
efficiency.
• Arrange warehouse, catalogue goods, plan routes and process shipments.
• Resolve any arising problems or complaints.
• Supervise, coach and train warehouse workforce.
• Maintain metrics and analyse data to assess performance and implement
improvements.
• Comply with laws, regulations, and ISO requirements
• Negotiation, execution and management of Account Agreements and Contracts.
• Merchandising management.
• Market segmentation and defining target customers.
• Interpretation of product specifications.
• Identification of new sales opportunities and opening of new accounts.
• Trade market activation and promotions.
• Development and implementation of sales growth, marketing campaigns and
distribution strategies.
• Gathering market intelligence and making recommendations to Commercial
Team.
• Proactively analyzing the competitor presence and activities and ensuring actions
are taken for sales leads to be closed.
• Frequent visits to customers and ensuring they are well serviced.
• Perform audit of accounts and correction of compliance issues.
• Responsible for behaving according to the Authority’s culture, values and being a
good ambassador for the Authority's products and services.

Qualifications and Experience

2. KNOWLEDGE AND EXPERIENCE REQUIRED
a) Qualifications and Experience
• Bachelor’s Degree in Sales/ Marketing /Business Studies/ related field.
• Master’s Degree in Marketing/ Business Administration/Strategic Management.
• At least five (5) years’ experience in sales, marketing or related field.
b) Attributes
• Strong project management abilities.
• Excellent interpersonal and communication skills.
• The ability to oversee the organization’s strategy.
• Strong analytical abilities.
• The ability to analyse customer’s purchasing habits, needs, and desires
• Knowledge of marketing strategies.
• Experience in customer relationship management.
• Ability to multitask.

How to Apply

Applicants should submit their Application Letters clearly indicating the position
applied for together with detailed Curriculum Vitae and Certified Copies of Certificates
to: [email protected] not later than 25 July 2024.