Job Description

Are you passionate about art, creativity, and providing exceptional customer service? We have an exciting opportunity for a Sales Assistant to join our prestigious Art gallery in Harare. As a Sales Assistant, you will play a crucial role in promoting and selling unique artwork and merchandise, creating a memorable experience for our gallery visitors. This position is ideal for individuals with a keen eye for art, excellent communication skills, and a love for engaging with diverse audiences.

Duties and Responsibilities

• Greet and welcome visitors to the gallery.
• Maintain accurate sales records and track inventory levels.
• Compile paperwork for artist control.
• Responsible for processing payments to artist.
• Answering queries from customers.
• Reporting discrepancies and problems to the Sales and Marketing Officer.
• Giving advice and guidance on product selection and information to customers
• Responsible for dealing with customer complaints.
• Working within established guidelines on product selection.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and counterfeit money.
• Keeping up to date with special promotions and putting up displays.
• Ensure that your working area is clean and tidy always
• And any other duties assigned by your supervisor.

Qualifications and Experience

 Diploma/Certificate in Sales, Marketing or related field.
 Minimum of 1 year of experience in a retail or customer service environment.
 Previous experience in a customer service or sales role, preferably in an art-related field.
 Strong knowledge and appreciation of various art forms, artists, and artistic techniques.
 Excellent interpersonal and communication skills, with the ability to engage with visitors from diverse backgrounds and art knowledge levels.
 Passion for art and a desire to share your knowledge and enthusiasm with others.
 Attention to detail and the ability to handle cash transactions accurately.
 Familiarity with point-of-sale systems and basic computer skills.
 Flexibility to work on weekends, holidays, and occasional evenings as required.
 Physical stamina to stand for extended periods and lift/move artworks and objects up to 10 kg +/-.
 A positive, friendly, and approachable demeanor, with a proactive attitude towards problem-solving.

How to Apply

To apply for this position please send your CV ,Cover letter and qualifications to [email protected] or The Executive Director; National Gallery of Zimbabwe; 20 Julius Nyerere Way; P O Box CY848 ; Causeway ; Harare; Only shortlisted candidates will be contacted.