Job Description

ProComm is looking for a Sales Account Manager to join our dynamic team to develop long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. The Account Manager will be responsible for liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Duties and Responsibilities

• Establish relationships with new customers and close new contracts.
• Carry on the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various methods (i.e. on face to face meetings, by networking, by calls).
• Conduct daily transactional requirements such as product quotes and order entry.
• Address and overcome service or delivery issues by taking action, problem solving, and clear communication to customers.
• Establish relationships with key decision makers within your accounts.
• Liaise with customers about their business challenges and requirements.
• Create and deliver proposals and presentations to customer’s decision makers.
• Work with technical staff where required to address customer requirements.
• Report on sales activity and make notes on customer interactions.
• Excellent verbal/written communication skills. High integrity, energy and dedication.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.

Qualifications and Experience

• A Bachelor’s degree in Business, Marketing or any other relevant field of study.
• 3+ years of experience in a similar sales role.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Ability to communicate at all levels
• Excellent reporting and presentation skills
• Excellent analytical capabilities
• Excellent planning and organization skills
• Excellent time management
• High integrity, energy and dedication
• Knowledge of VMware, Checkpoint or Cisco technology solutions a plus