Job Description

Meat Depot is a meat and grocery shops within Harare.

Duties and Responsibilities

As the retail shop manager for the meat and grocery stores in Helensvale, Chisipite, Mount Pleasant, and Hatcliff, here are some key responsibilities and considerations:

Operations Management:
Oversee the daily operations of the stores, ensuring smooth and efficient workflows.
Manage inventory levels, ordering, and stock replenishment to meet customer demand.
Implement inventory control systems and procedures to minimize waste and optimize profitability.
Develop and enforce standard operating procedures for store processes and customer service.
Financial Management:
Monitor and analyze sales data, margins, and costs to maintain profitability.
Prepare budgets, sales forecasts, and financial reports for the management of overall stores.
Implement cost-saving measures and identify opportunities for revenue growth.
Ensure proper cash handling, banking, and accounting procedures are followed.
Human Resource Management:
Recruit, train, and manage a team of store associates, butchers, and support staff.
Develop and implement employee training programs to enhance product knowledge and customer service.
Establish performance management systems and provide feedback to employees.
Foster a positive work environment and promote teamwork among the staff.
Customer Service and Merchandising:
Ensure a high level of customer satisfaction through responsive and personalized service.
Develop strategies to attract and retain customers, such as promotions, loyalty programs, and product recommendations.
Oversee the presentation and organization of the store's product displays, shelving, and signage.
Monitor customer feedback and address any complaints or concerns promptly.
Compliance and Risk Management:
Ensure the stores comply with all relevant health, safety, and food safety regulations.
Implement effective security measures to prevent theft and protect the stores' assets.
Stay informed about industry trends, competitors, and changes in consumer preferences to adapt the business accordingly.
Collaboration and Reporting:
Communicate regularly with the regional management team to provide updates, share best practices, and discuss strategic initiatives.
Coordinate with the supply chain, logistics, and marketing departments to optimize operations and marketing efforts.
Prepare and submit comprehensive reports on sales, operations, and key performance indicators.
As the retail shop manager, your primary focus will be on driving operational excellence, optimizing financial performance, and delivering exceptional customer experiences across the meat and grocery stores in the assigned locations.