Receptionist/Data Clerk
Job Description
Join our team at a leading clinical laboratory, known for delivering a wide range of diagnostic tests with precision and care. We are seeking a dedicated Receptionist/Data Clerk who will play a crucial role in our operations. This position involves managing the front desk, communicating effectively with patients, and handling sensitive data with utmost confidentiality and accuracy. The ideal candidate will be the first point of contact for our clients, embodying our commitment to professionalism and exceptional service.
Duties and Responsibilities
Manage the reception area, greeting and directing visitors with a professional demeanor.
Answer and route phone calls in a timely and polite manner.
Coordinating with our bikers for various deliveries and pick-ups.
Enter patient data into our database with high accuracy and efficiency.
Assist in scheduling appointments and managing patient records.
Collaborate with laboratory staff to ensure smooth workflow and efficient communication.
Handle administrative tasks such as filing, copying, and preparing documents.
Maintain a clean and organized reception area.
Qualifications and Experience
A minimum of a Bachelor of Science (BSc) degree is required (Opportunities for growth available)
Proven experience as a receptionist, administrative assistant, or in a similar role.
Strong communication skills, both verbal and written, with an emphasis on clear and compassionate patient interaction.
Proficient in using computer systems and software, with a strong aptitude for data entry. Experience with microsoft365 an advantage.
Ability to handle confidential information with discretion and integrity.
Excellent organizational skills and attention to detail.
Experience in a medical or clinical setting is preferred but not mandatory.
Ability to multitask and remain composed in a fast-paced environment.
How to Apply
Send cover letter in an email to [email protected] using the title 'Receptionist/Data Clerk'. Include key experience and qualifications in the email. Attach CV and key certificates.
Location: Harare
Company: The Biotech Institute
Expiry Date: 2024-01-15 00:00:00