Job Description

Our growing company is seeking a professional and friendly receptionist to represent our team and serve as the first point of contact for guests visiting our office. Suitably qualified individuals are encouraged to apply.

Duties and Responsibilities

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately with a friendly and professional demeanor.
Receiving and sorting daily mail
Answer and route incoming calls to the appropriate personnel or department.
Maintain a tidy and organized front desk area
Provide information about the organization and its services to visitors.
Manage incoming and outgoing mail and emails.
Relay messages accurately and promptly to the intended recipients.
Assist with administrative tasks such as photocopying, filing, and data entry.
Coordinate and schedule appointments, meetings, and conference room reservations.
Monitor and manage access to the premises, ensuring security protocols are followed.
Operate and manage the office phone system, transferring calls and taking messages as needed.
Provide basic information to callers and assist with inquiries.
Monitor and replenish office supplies as needed.
Coordinate with the administrative team for supply orders.
Collaborate with various departments to facilitate smooth office operations.
Assist with special projects and tasks as assigned.
Follow established procedures in case of emergencies, including notifying appropriate personnel and authorities.
Provide excellent customer service to both internal and external stakeholders.
Address inquiries and direct individuals to the appropriate resources.
Manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines.