Job Description
Job Description
The Guest House Receptionist is responsible for providing a friendly, welcoming and efficient
service to all guests, in line with the Guest House’s vision and values on customer satisfaction.
The main purposes of the reception area’s staff are to respond courteously to guests’
requests, play a part in the general running of the reception desk and help the
Manager to maintain a smooth room bookings service.
Duties and Responsibilities
1. Check-In and Check-Out
2. Reservations Management
3. Customer Service
4. Payment Processing
5. Maintaining Records
6. Upkeep of Front Desk Area
7. Coordination with Staff
8. Providing Concierge Services
9. Emergency Procedures:
10. Creating a Welcoming Atmosphere
Qualifications and Experience
Certificate / Diploma in hospitality, office management, or a related field required.
How to Apply
EMAIL CV TO:
[email protected]