Job Description

Applications are invited for the vacancy listed below that has arisen in the group

Duties and Responsibilities

• Attend to incoming and outgoing calls
• Timeous distribution of incoming and outgoing mail
• Proper recording of all calls requested from the different departments
• Receive and direct customers/visitors to required destinations
• Compile, maintain and update the Group Mobile Directory, Branch Directory, frequently contacted numbers and all emergency numbers
• Ensure that the reception areas are kept clean at all times
• Offer refreshments to clients.
• Safeguard the assets in the reception area and all other assets that may pass through the reception area.
• Assist in Sales Promotions, Corporate Events or PR Activities
• Promote Customer Care Culture within the organization

Qualifications and Experience

• At least Diploma or Degree in Sales and Marketing
• A relevant receptionist course
• 1 year experience
• Computer literate
• Excellent communicator
• Well groomed
• Customer responsiveness