Job Description
Job Description
A reputable Bed & Breakfast in Mutare is inviting applications from suitably qualified and experienced individuals for the position of Receptionist.
Duties and Responsibilities
Key Duties and Responsibilities
• Welcome and assist guests professionally.
• Manage bookings, check-ins, check-outs, and guest enquiries.
• Operate the reception and maintain accurate records.
• Manage the business's social media platforms and respond to online enquiries.
• Handle basic administrative and cash-handling duties.
• Deliver excellent customer service and support the smooth day-to-day running of the B&B.
Qualifications and Experience
Qualification, Experience & personal attributes
The ideal applicant would possess the qualifications and attributes listed below
• Must be currently based in Mutare.
• Minimum of 5 O' Level passes, including English.
• Computer literate with proficiency in Microsoft Office.
• Good understanding of social media platforms and digital communication.
• Excellent verbal and written communication skills.
• Well-groomed, customer-focused, and able to work under minimal supervision.
• Experience in the hospitality industry will be an added advantage.
• An accounting or bookkeeping background will be an added advantage.
How to Apply
How to apply
Applications should be submitted together with detailed CVs and proof of qualifications to Human resources office or email to; [email protected] no later than 30 June 2026. Applications should clearly indicate "Receptionist – Mutare" in the subject line
Only shortlisted candidates will be contacted.