Psycho-Social Support Officer
Job Description
Position: Psycho-Social Support Officer
Location: Harare, ZIMBABWE
Job description
Under the supervision of the Executive Secretary and the Corporate Communications Manager, the Psycho-Social Support Officer (PSSO) will help build capacity within the Law Society of Zimbabwe and law firms on psycho-social issues affecting the profession and to provide support to members with mental health issues, provide basic counselling and related interventions. The PSSO will also provide on-spot clinical management to members in need, structured follow ups, and raise awareness on mental health to members. The PSSO will also design, implement a structured monitoring and evaluation programme for all psycho-social interventions in order to design follow up responsive programmes to address the members’ general wellness.
The post holder will, in collaboration with law firms, regional and interest groups, identify and register vulnerable members and design responsive interventions to address the plight of such groups.
Duties and Responsibilities
Responsibilities/Duties
i. Assessing the psycho-social needs of the members by identifying, documenting, and analysing their specific needs.
ii. Respond to the identified needs by providing direct psycho-social support programming.
iii. Familiarise with existing pathways or where necessary develop a system for referral of cases needing further support or other services.
iv. Provide tailored Psycho-social support for individual members and law firms.
v. Conduct specific psychosocial group awareness sessions at consultative meetings, adapted and appropriate to group and or regional specific needs and capacities.
vi. Where possible work in close collaboration with health facilities and or providers as well as other organizations to create and implement psychosocial activities in the profession.
vii. Conduct pre- and post-intervention assessments to measure the effectiveness of interventions applied and try different approaches where gaps are identified.
viii. Constantly review interventions to match best practice standards the constantly changing needs.
ix. Adhere strictly to the Law Society of Zimbabwe (LSZ) policies and SOPs, and stakeholder (member) engagement policy.
x. Demonstrate ethical and professional practice including respect of member confidentiality and reporting any incidents or acts that may cause any harm to members.
xi. Develop a series of stress management sessions, self-care and psychological first aid toolkit.
xii. Design a comprehensive recreational and social activities and toolkit for members and firms.
xiii. Ensure that all assessments, follow-ups and progress reports are completed and submitted in a timely manner.
xiv. Other duties and responsibilities as assigned by the supervisor.
Qualifications and Experience
Qualifications, experience and skills
i. Honours Degree Psychology, Counselling, Public Health, Social Work, community development or related field. A Master’s degree in the same field is an added advantage.
ii. 2 Years Minimum Experience in a similar position.
iii. Ability to plan, implement, monitor and evaluate psycho-social programmes for beginners’ programmes.
iv. Good facilitation/training skills.
v. Ability to carry out needs assessment and recommend relevant interventions.
vi. Problem solving and conflict resolution capabilities.
vii. Ability to maintain the highest levels of confidentiality.
viii. Ability to uphold the values of the Society in the conduct of duties.
ix. Good written and spoken English, Shona with Ndebele as an added advantage.
x. Must have cultural sensitivity and the ability to work in a multicultural-membership-based team.
xi. Computer knowledge.
xii. Good interpersonal and communication skills.
xiii. Ability to prioritise tasks.
How to Apply
To apply
Interested qualified applicants must email their Application Letter, Curriculum Vitae together, certified copies of their academic and professional qualifications and expected remuneration to [email protected] and copy [email protected] on or before Thursday 29 February before 1200 hours. Only shortlisted candidates will be contacted for interviews.
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Expiry Date: 2024-02-29 00:00:00