Job Description

PROJECTS AND QUALITY ASSUARANCE
MANAGER
globaltech
Human Capital Corporation
An ICT Company based in Harare is looking for a Projects and Quality Assurance Manager, responsible for ensuring quality and effectiveness of products, services, and processes within the Organization.

Duties and Responsibilities

Duties and Responsibilities
1. Develops detailed project plans, schedules, and budgets to ensure timely and cost-effective project completion.
2. Coordinates and manages cross-functional project teams.
3. Identify and mitigating project risks, issues, and dependencies
4. Ensuring compliance with relevant industry standards, such as ISO 9001: 2015.
5. Communicating project status, milestones, and performance metrics to senior management
6. Continuously improving project management processes and methodologies.
7. Coordinates and leads quality audits, inspections, across all departments.
8. Quality Performance management by measuring Cost of incidents and implementation of the respective incident actions.
9. Ensures that the internal processes are delivering their intended outputs as stated in the procedures.

Qualifications and Experience

Qualifications and Experience
1. Bachelor's degree in a relevant field (e.g., Information Technology, Business Administration)
2. Minimum 5 years of experience as a Project Manager in the ICT industry.
3. Proven track record of successfully managing complex, multi-stakeholder projects.
4. In-depth knowledge of project management methodologies, tools, and techniques
5. Familiarity with industry standards and regulations, such as ISO 9001: 2015.
6. Excellent communication, leadership, and problem-solving skills.
7. Strong analytical and decision-making abilities
8. PMP or PRINCE2 certification is preferred.