Job Description

Applications are invited from suitably qualified and experienced persons to fill the position of Manager Card
Services that has arisen in the Banking Cluster.

JOB PURPOSE
Responsible for leading the local and international Card Services business strategy and ensuring product
portfolio growth and profitability.

Duties and Responsibilities

DUTIES AND RESPONSIBILITIES
• Develop, manage and execute Card strategy (Local, MasterCard, VISA and other international
associations).
• Designing and implementation of initiatives to promote card product usage and adoption.
• Contributes to P & L and Balance sheet growth by ensuring usage, profitability and growth of the Cards
issuing business.
• Acquisition of strategic partnerships to include local and international collaborations (To include BIN
Sponsorships, Closed loop systems, Campus card solutions).
• Plans and reviews campaigns & promotions in collaboration with Marketing.
• Manages relationships with Card associations, partners and customers.
• Innovates and develop products and functionalities to ensure the Bank remains a market leader in the
Card Service business.
• Tracks uptake & usage of card products.
• Ensures projects are completed within timelines, working closely with the Transformation, Operations,
and Project Management Office teams.
• Manages card product related risks and ensures compliance with regulatory bodies requirements
• Management of card services staff
• Budgeting, Control & Reporting
• Stakeholder management including engagement with other SBU’s

Qualifications and Experience

QUALIFICATIONS AND ATTRIBUTES
• Business Related Bachelor’s degree
• Post graduate degree is an added advantage
• 5+ years’ managerial experience in the financial services sector.
• Proven experience in the Card Services business including international cards (VMC.)
• Highly effective cross-functional team management
• Proven experience in management of cards business projects
• Proven experience in the development and management of strategic partnerships to grow the Card
services business,
• Demonstrable leadership abilities
• Sound planning and organisations skills with ability to work with minimal supervision