Job Description

We are seeking students currently pursuing a degree in Tourism and Hospitality with excellent customer service skills for a one-year placement within our airport lounge. This is an opportunity to join our team as a Lounge Attendant Attachee, where you'll gain hands-on experience in a dynamic environment, enhancing your skills while providing top-notch service to our valued guests.

Duties and Responsibilities

Provide a warm welcome and high standard of service to guests, addressing inquiries and requests professionally.
Communicate effectively with guests and team members, ensuring clarity and efficient information sharing.
Support day-to-day lounge operations, including seating, food and beverage service, and cleanliness.
Follow established processes and procedures, while applying flexibility when needed to accommodate guest needs.
Demonstrate self-motivation, work independently, and take initiative in improving guest experiences.
Collaborate with the lounge team to ensure seamless service and support colleagues as needed.
Apply academic knowledge to real-world scenarios, continuously seeking learning opportunities throughout the internship.

Qualifications and Experience

Currently studying towards a Bachelor’s degree in Tourism, Hospitality, or a related field.
Excellent communication skills.
Ability to follow processes, procedures, and adapt to changing circumstances.
Self-motivated and able to work independently while being a team player.

How to Apply

If you're interested in this opportunity, please send your CV and a cover letter to [email protected]. Make sure to highlight in the subject line: "Lounge Attendant Attachment Application." Applications must be submitted before 6 September 2024.