Surely, I'll approach this with the wisdom of 15 years in career guidance.

Five tips for applying for this job include:

1. Highlight Academic Undertaking: In my experience, it is important to make your ongoing IT qualifications clear in your CV because the job listing has stressed its importance. Restructure your CV to prominently show this.

2. Demonstrate Technical Skills: In line with what I have noticed over time, you might want to present a detailed list of your technical skills concerning computer hardware, software, and network installations, troubleshooting, and repair.

3. Show Customer Service Experience: Since sales and customer service are part of the duties, endeavour to highlight any experiences in these areas in your CV.

4. Professional Appearance and Interpersonal skills: The employer values a good appearance and excellent people skills. Show instances where these traits have been beneficial in your past experiences.

5. Dedicate a Year to the Role: Ensure your CV reflects you will commit to the job from January to December 2024, as required in the job vacancies in Zimbabwe.

Five important areas of the job listing are:

1. Specific Courses: The organisation is explicit about the types of IT qualifications they seek. In terms of job search in Zimbabwe, this might cross out several modern IT courses such as AI, software engineering, etc.

2. Geographical Advantage: Those living closer to Harare have an advantage, making it a crucial point for vacancies in Zim.

3. Year-long Commitment: The employer requires a one-year dedication to work-related learning. This is crucial for jobs in Zimbabwe.

4. Application Procedure: The only allowed method of application is through WhatsApp. This is pretty unconventional for employment opportunities in Zimbabwe, hence noteworthy.

5. Deadline: Although not stated explicitly, implied is the urgency to apply before the work-related learning period starts in January 2024.

Three ways to stand out include:

1. Attempt a Preemptive Show of Competence: A novice applicant could offer to demonstrate some of the required skills preemptively. This strategy has shown effectiveness in my experience with job offers in Zimbabwe.

2. Show Zeal: Emphasise your enthusiasm for IT and customer interface roles, as the employer appears to value this.

3. Demonstrate Adaptability: Since the role is a sort of industrial learning, showing adaptability and readiness to learn could make you stand out among jobs in ZW.

Three points from the hiring company’s perspective that novice applicants might miss:

1. Educational Relevance: The organization has a clear vision of the kind of education it values for this role. This might be overlooked by inexperienced applicants who see all IT courses as similar.

2. Direct Messaging as the Application Mode: In the era where many recruitment agencies in Zimbabwe utilise emails and job portals, using WhatsApp could be easily overlooked.

3. Residents of Harare: Such geographical preference is often not given the importance it deserves by applicants for Zimbabwean jobs and NGO jobs in Zimbabwe.

Remember, the more closely you align your CV and cover letter to a particular job listing, the higher your chances of standing out in the crowd. Furthermore, in my experience, understand the implicit language could greatly improve your employment prospects when searching for vacancies in Zim and beyond.