Job Description

We are looking for a motivated IT Intern with a passion for technology, looking to leverage knowledge of IT processes and challenges to provide efficient and reliable solutions to our team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software.

Duties and Responsibilities

Provide technical assistance to staff and customers on hardware and software-related issues
Install, configure, and troubleshoot computer systems, hardware, and software
Monitor system performance and troubleshoot any issues
Follow established procedures and processes for computer maintenance
Provide training and support to team members on the use of computer systems and software
Perform system backups and maintain accurate records
Research and recommend solutions for technical problems

Qualifications and Experience

Studying towards a qualification in Information Technology, Computer Science, or related field
Knowledge of computer systems and software
Knowledge of network and system security
Familiarity with hardware and software installation
Excellent problem-solving and troubleshooting skills
Strong communication and customer service skills
Able to work independently and as part of a team
Able to learn quickly and adapt to changing technology