IT and Support Graduate trainee

Job Description

We are looking for a highly motivated and dynamic IT Graduate Trainee with a Business Management background, IT support knowledge, and an interest in sales and marketing. This role is ideal for someone eager to expand their career by combining IT expertise with sales and marketing responsibilities.

Duties and Responsibilities

-Assist in providing IT support, including troubleshooting, maintenance, and resolving technical issues

-Help implement and manage IT solutions that support business operations

-Work closely with the our clients to resolve system errors and improve efficiency

-Provide assistance with software and hardware installations, configurations, and upgrades

-Support end-users with technical issues, offering both remote and on-site assistance

-Collaborate with our teams to understand their technology needs and provide solutions

-Contribute to IT-related documentation and reports

-Assist in the management and maintenance of IT resources and inventory

-Assist in promoting and selling the company's IT products and solutions to new and existing customers

-Help develop and implement marketing strategies to drive the sales of IT products and services

-Engage with clients to understand their needs and offer customized IT solutions

-Provide demonstrations of IT products and services to prospective clients

-Drive to client locations for meetings, presentations, or product demonstrations (must be able to drive a manual car)

Qualifications and Experience

A degree or diploma in Information Technology, and Business Management or marketing back ground, or a related field

-Some experience or background in IT support, either through internships, academic projects, or work experience

-Basic understanding of sales and marketing techniques for IT products

-A solid understanding of both IT systems and business processes

-Ability to drive a manual car with a clean valid driver’s license

-Strong troubleshooting, analytical, and problem-solving skills

-Excellent communication skills, with the ability to engage both technical and non-technical teams

-A strong desire to learn and grow in the IT and business sectors

-Ability to work independently and as part of a team

-Good organizational skills and attention to detail

How to Apply

nterested candidates should send their CV and a copy of their certificates to [email protected] or drop them off at 7 Jacaranda Mews, Cnr Blakiston and J Chinamano
Applications close on [21 April 2025]

Lightguard Security logo

Location: Harare
Company: Lightguard Security
Expiry Date: 2025-04-21 00:00:00