Job Description

We are seeking a highly skilled and motivated ICT Support Specialist/Technician to join our dynamic team. The ideal candidate will provide technical support, troubleshoot issues, and ensure the efficient operation of our information and communication technology systems. This role involves collaborating with various departments to maintain and improve our IT infrastructure.

Duties and Responsibilities

Key Responsibilities:
* Install and configure hardware and software systems.
* Perform regular maintenance and updates on computer systems.
* Troubleshoot and resolve technical issues.
* Provide on-site and remote support to clients.
* Document service calls and provide regular reports on maintenance activities.
* Train staff on the use of various systems we offer.
* Maintain accurate records of service requests and repairs.
* Collaborate with team members to improve service delivery.

Qualifications and Experience

Qualifications:
* Degree in Information Technology, Computer Science, Information Systems or a related field.
* At least 1 year of experience as an IT technician or in a similar position.
* Strong technical expertise in hardware, networking, and troubleshooting.
* Ability to work independently and travel to different locations as needed.
* Valid driver's license is a must.

How to Apply

Interested candidates are invited to submit their CV and a cover letter detailing their qualifications and experience to [email protected] by 30th of November 2024.