ICT Manager
Job Description
A Microfinance company invites applications from suitably qualified and experienced individuals to
fill the position of an ICT Manager. The suitable candidate will report to the Managing Director.
Duties and Responsibilities
1. JOB PURPOSE
Responsible and accountable for the smooth running of the company’s computer systems. Work
with the Chief Executive Officer and appropriate staff/managers on developing company’s ICT
strategy and annual operational plan, ensuring synergy with organizational strategy and direction.
2 PRINCIPAL ACCOUNTABILITIES
2.1 To manage the day to day operations of ICT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
2.2 To provide technical leadership, foresight and senior level ICT advice and information to meet needs of the business.
2.3 To organize and implement servicing and support of all ICT systems.
2.4 Manage information technology and computer systems
2.5 Plan, organize, control and evaluate IT and electronic data operations
2.6 Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
2.7 Design, develop, implement and coordinate systems, policies and procedures
2.8 Ensure security of data, network access and backup systems
2.9 Ensures reliable internet connectivity at Head Office and branches
2.10 Coordinates the network disaster recovery effort, evaluation and determines disaster declaration and communications with senior management
2.11 Manages the Firewall and security policies and ensures timely updates
2.12 Implements and maintains Server security and Backup policies
2.13 Act in alignment with user needs and system functionality to contribute to organizational policy
2.14 Identify problematic areas and implement strategic solutions timeously
2.15 Preserve assets, information security and control structures
2.16 Handle annual budget and ensure cost effectiveness
2.17 Keep abreast of technology trends and discern which offer solid, appropriate, cost-effective ICT solutions to the company
2.18 Implement disruptive technologies that moves the business in line with global ICT trends.
2.19 Maintaining IT policies and operating manuals
2.20 Any other duties assigned by Chief Executive Officer.
Qualifications and Experience
3 CANDIDATE REQUIREMENTS
3.1 Bachelor's degree in Computer Science, Information Technology, System Administration, or a
closely related field, or equivalent experience required.
3.2 Knowledge of Bankers Realm is a must.
3.3 Proven working experience as an IT Manager or relevant experience.
3.4 Hands-on experience with computer networks, network administration and network installation
3.5 Excellent knowledge of technical management, information analysis and of computer
hardware/software systems.
3.6 Experience coding/optimizing/analyzing Transact-SQL queries and stored procedures using SQL
tools.
3.7 Ability to program in languages such as Java etc. is an added advantage.
3.8 Hands-on experience on Crystal Reports.
3.9 Working knowledge of virtualization, VMWare, or equivalent.
3.10 Strong knowledge of systems and networking software, hardware, and networking protocols.
3.11 Experience with scripting and automation tools.
3.12 A proven track record of developing and implementing IT strategy and plans.
3.13 Strong knowledge of implementing and effectively developing helpdesk and IT operations best
practices, including expert knowledge of security, storage, data protection, and disaster recovery
protocols.
3.14 Ability to manage personnel.
How to Apply
Applicants must submit their applications together with a detailed CV and certified copies of certificates
by not later than 22 April 2024 to [email protected]
Location: Unknown
Company: Unknown
Expiry Date: 2024-04-22 00:00:00