Applicants are invited from suitably qualified and experienced persons to fill the following vacant that have arisen within the organisation. The successful candidate will be responsible for the following:
Responsibilities:
• Provide technical support to end-users, troubleshooting and resolving hardware and software issues effectively and efficiently.
• Assist in the installation, configuration, and maintenance of computer systems, including hardware and software.
• Collaborate with the ICT team to ensure network infrastructure, including routers, switches, and servers, is properly maintained and operational.
• Assist with software installations, updates, and patches, ensuring compatibility and system integrity.
• Assist in managing data backup and recovery processes to maintain data security and integrity.
• Assist in the documentation of ICT procedures, system configurations, and troubleshooting guides.
• Support inventory management of ICT assets and equipment, including tracking and maintenance.
• Assist in user account management, including account creation, access management, and password resets.
• Provide technical assistance promptly and professionally to ICT related queries received through various channels such as phone calls and emails.
Qualifications and Skills:
The ideal candidate should have the following minimum qualifications:
• Studying towards Bachelor of Science Honours Degree in Information Technology, Computer Science or equivalent.
• Basic understanding of computer hardware, software, and networking concepts.
: Excellean eical and writen coming alication sis o candie enerat a is endles and
Excellent ter be aie itemaion cunication skills to effectively interact with end-users and
• Willingness to work collaboratively with colleagues and contribute effectively as part of a team.
• Strong organizational skills to manage multiple tasks, prioritize work effectively, and meet deadlines.
Application Process:
Interested persons should submit their applications together with a comprehensive CV and certified copies of educational certificates to [email protected]. no later than the 4th of August 2024.
Applicants should clearly state the position being applied for in the subject line.
Location: Harare
Company: ZimRe Holdings Limited – Zimbabwe
Expiry Date: 2024-08-04 00:00:00