Job Description

Location: Harare
Position Overview:
As the Housekeeping Supervisor, you will play a pivotal role to;

Duties and Responsibilities

• Oversee the general housekeeping of the Organization.
• Responsible for leading the team in your section and conducting quality control ensuring the hygiene standards of cleanliness are maintained in all areas.
• Ensure that housekeeping staff are always correctly and smartly dressed, offer professional and courteous service to clients.
• Training housekeeping staff in Occupational Health and Safety measures and Customer Service.
• Resolve customer complains related to housekeeping.
• Plan, check and maintain duty rosters in allocated housekeeping areas, ensure coverage and monitor timekeeping and absenteeism.
• Prepare Monthly and Quarterly Housekeeping budgets.
• Assists in performance management for housekeeping staff.
• Report maintenance and security issues to management.

Qualifications and Experience

Requirements
• Certificate, Diploma, BSc degree in Hospitality or any relevant field.
• At least 3 years’ proven work experience as a Housekeeping Supervisor or similar role.
• In-depth knowledge of cleaning best practices, chemicals, equipment and procedures.
• Good understanding of sanitation regulations and team management abilities.
• Additional education or training is a plus.
• Excellent time management and multi-tasking skills
• Excellent Customer service abilities.
• Strong Leadership, Interpersonal and Communication skills.

How to Apply

This is an exciting opportunity for a Housekeeping Expert who has a passion for cleanliness and hospitality. We offer an easy-going yet professional working environment. If you feel like you are an Excellent Fit, ping us an e-mail at [email protected] clearly stating Housekeeping Supervisor in the Subject line or WhatsApp +263774141140. Deadline 04/03/2024. Only shortlisted candidates will be contacted for an interview.

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