Job Description

Applications are invited from interested and suitably qualified persons to fill in the vacancy that has arisen within the Croco Group of Companies.

Duties and Responsibilities

• Identify new markets and business opportunities to increase sales.
• Represent the hotel in various events and exhibition.
• Conduct daily sales calls and arrange site inspection to hotel with clients.
• Manage and develop relationships with key internal and external stakeholders.
• Acquire and develop new business accounts and preparing sales proposals for clients.
• Monitor hotel digital reputation.
• Represent the hotel at trade fairs and tourism events both at local and national level.
• Manage the guest database and ensure the clients details are accurate and up to date.
• Always maintain the highest standards of professional conduct when dealing with clients, guests, etc.
• Submit weekly Sales and Marketing activity reports.

Qualifications and Experience

• A bachelor’s degree in Tourism and Hospitality, Marketing, Business Administration or equivalent
• At least 3 years plus experience in a similar role or as reservationist or front office personnel within the hospitality industry will be an added advantage.
• Articulate, confident communicator at all levels both with colleagues and clients.