Job Description

Graduate Trainee - Leasing Clerk

Supervisor Property Assistant
Department: Property

Duties and Responsibilities

Job Responsibilities

➢ Marketing available space for letting.
➢ Acquiring the skills to handle customer applications and provide feedback.
➢ Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified.
➢ Developing the ability to respond to customer queries effectively.
➢ Preparing leasing documents for potential renters using property standards and regulations.
➢ Terminating leases and initiating eviction proceedings
➢ Ensuring that records are maintained in good condition for the duration of the lease and properly stored on termination or expiration of the lease for the period prescribed by law.
➢ Participating in preparing agreement documents for approved leases, ensuring clients sign them.

Generic Key result areas
Occupancy rate (shared)
Tenant retention (shared)
Property maintenance
Office administration
Customer service delivery

Qualifications and Experience

Minimum qualification and experience required.
Degree/ Diploma in Real Estate Management and Marketing
Knowledge, skills & abilities
• Strong interpersonal and communication skills: verbal, listening, and written.
• Good understanding in marketing leasing space.
• Possess strong attention to detail; possess the ability to learn new procedures quickly and be able to juggle multiple job functions.
• A strong background in customer service, some basic knowledge of building structures and experience in coordinating and scheduling are essential.
• Strong written and verbal communication skills including the ability to provide written reports.
• Strong multi-tasking capabilities, flexibility, and adaptability
• Proficiency in Microsoft Office applications