Job Description
Job Description
Join the Inspired Family and Make a Difference
Job Purpose
The role is responsible for driving the strategic use of technology to deliver reliable, secure, scalable, and high-performing services that support business growth and operational excellence. The successful candidate will provide leadership across infrastructure management, service availability, technology strategy, project governance, stakeholder engagement, and operational resilience while ensuring that technology capabilities remain aligned to business objectives.
Duties and Responsibilities
Key Responsibilities
* Provide strategic leadership and direction for the organisation’s infrastructure, service delivery, and technical operations functions, ensuring alignment with business objectives and technology strategy.
* Ensure high availability, reliability, and performance of all business-critical systems and services while driving service excellence for internal and external customers.
* Develop and implement technology strategies, policies, and governance frameworks that promote innovation, operational efficiency, security, and compliance.
* Lead and oversee the successful delivery of infrastructure, systems, and transformation projects, ensuring adherence to timelines, budgets, and quality standards.
* Manage technology budgets, vendor relationships, service contracts, and investment decisions to maximise value and support organisational growth.
* Drive business continuity, disaster recovery, risk management, and cybersecurity initiatives to ensure operational resilience and regulatory compliance.
Qualifications and Experience
Qualifications, Skills and Experience
* Bachelor’s Degree in Computer Science, Information Systems, or a related field, with an MBA or relevant Master’s Degree being an added advantage.
* Professional certifications in Project Management, IT Service Management (ITSM), Information Security, or Business Continuity Management will be a distinct advantage.
* Minimum of 10 years’ experience in the ICT industry, with significant exposure to infrastructure management, application systems support, and service delivery operations.
* Proven experience leading large-scale technology projects, digital transformation initiatives, and IT governance programmes within a complex enterprise environment.
* Strong understanding of enterprise technologies, databases, operating systems, cybersecurity, business continuity, and IT service management frameworks.
* Demonstrated leadership, stakeholder management, vendor management, financial management, and strategic planning capabilities.
How to Apply
We strongly encourage specially abled candidates to apply.
How to Apply
Send your CV to:
Closing Date: 31 July 2026
Only shortlisted candidates will be contacted.