Job Description

The Service Station Manager will supervise all areas of service station operations including overseeing employee scheduling and performance, purchasing and receiving, and day-to-day tasks related to automobile filling, maintenance, and repair services

Duties and Responsibilities

• Hires and trains employees.
• Oversees the day-to-day workflow and assignments of service staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Oversees and when necessary may perform customer service functions including pumping gasoline, checking fluid levels, washing windshields, and scheduled maintenance.
• Supervises and when necessary assists with administrative services related to automobile repairs; tasks may include preparing cost estimates for customers, notifying customers of preventive and scheduled maintenance, and making repairs within skill level.
• Reconciles operating accounts and records including reconciling sales with cash and receipts.
• Drafts and maintains operating reports as requested by the district manager.
• Monitors inventory, and orders supplies, tools, and gasoline for the station.
• Schedules and arranges necessary maintenance for the service station.
• Creates promotional materials and advertisements.
• Ensures that the service station is neat, clean, and safe.
• Performs other related duties as assigned.

Qualifications and Experience

• Excellent managerial and leadership skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prepare operating reports and to reconcile sales records.
• Extensive knowledge of automobile repair with ability to read and interpret technical manuals.
• College Higher National Diploma or Degree in Marketing ,Logistics or Purchasing equivalent preferred.
• At least three or more years of experience preferred.
• Exposure to vapors and other automobile fluids.
• Must be able to lift and move 30 kg at a time.
• Must be able to stand, walk, bend, and stretch to perform automobile checks.
• Must be able to handle tools required to perform automobile repair.
• May be required to sit at a desk and work on a computer for prolonged periods

How to Apply

Qualified candidates to apply and send the CVs to
[email protected]

VacancyHQ Expert Job Listing Tips

Here are my professional insights crafted from years of experience:

Curating Your CV: In my experience, your CV should focus on your relevant skills and experiences that align with this job description. Highlight your knowledge and experience in service station operations, purchasing, employee management, and even automobile repair services. If you have a degree in Marketing, Logistics or Purchasing, or any related field, this should be noted.
Key Areas To Note in the Job Listing: Often overlooked but crucial elements include:
- The requirement for excellent managerial, leadership, interpersonal, and customer service skills.
- The preferred qualification of a College Higher National Diploma or Degree in Marketing ,Logistics or Purchasing with at least three years of experience in a related field.
- The necessity of being physically fit and able to handle car fluids and lifting heavy objects.
- The email address to submit applications to: [email protected]
- The demand for an understanding of the costs and financial aspects of service station operations.
Standing Out in a Crowded Pool of Candidates: In my experience, being proactive about showcasing your skills can make all the difference.
- Offer a concise story about an incident where you've utilized your leadership, problem-solving, or technical skills that led to positive outcomes.
- If you've got professional qualifications from any of the recruitment agencies in Zimbabwe, make it known.
- Show your enthusiasm and passion for the job; Employers tend to favor candidates who demonstrate a strong interest in their company and role.
Implicit Requirements for Applicants: Over time, I've noticed candidates often overlook essential details in job listings such as:
- The dual role of undertaking administrative tasks and doing physical work suggested in the description.
- Stated experience with handling automobile fluids, suggesting a degree of manual labor involved in this role.
- The use of words such as 'drafts', 'reconciles', 'prepares' which imply that this role requires initiative and self-management.

In closing, job seeking, be it job vacancies in Zimbabwe, jobs in ZW, or any of the wider employment opportunities in Zimbabwe, always involves a keen eye and understanding of the job requirements. The ultimate goal is aligning your skills, qualifications and past experience with the demands of the new role.