Job Description

An upmarket and leading player in the catering industry is looking for a well-organized and reliable Front Office/Lodge Manager. The successful candidate will take full responsibility for the efficient day to day running of the Lodge where your professionalism, initiative and office management skills should lead to efficient daily operations, exceptional guest experiences and overall profitability of the establishment.

This is an autonomous position and to be successful, you need to be comfortable being independent and making decisions. The position will suit you if you are self-directed, have problems solving skills and strong interpersonal and office management experience.

Duties and Responsibilities

• Schedules duties for staff through a shift system.
• Ensures proper completion of subordinates’ duties by supervising workloads during shifts
• Purchases supplies and arranges for outside services such as deliveries, laundry, maintenance and repairs.
• Checks Cashiers and enforces cash handling procedures and systems
• Inspects guest rooms, public areas and grounds for cleanliness and appearance.
• Maximises room revenue and occupancy by reviewing room status daily
• Ensures employees are attentive, friendly, helpful and courteous to Guests at all times
• Performs marketing and public relations duties
• Maintains an organised and comprehensive documentation and filing system

Qualifications and Experience

• Degree or Higher National Diploma in Hotel and Catering Management
• At least 3 Years relevant experience preferably as a Front Office/Lodge Manager or similar position

How to Apply

In return the company offers a competitive package commensurate with the position which will be disclosed only to shortlisted candidates. Interested applicants that meet the above specifications may submit their CVs via email to [email protected] not later than the 26th of January 2024, indicating the position being applied for in the subject line.