Job Description

Applications are invited from highly competent and qualified persons to fill the following positions that have arisen within the organization.
POST: FREIGHT FORWARDING CONTROLLER (GRADE 7)

RESPONSIBILITIES
The incumbent will be reporting to Post Logistics Manager and will be responsible for the following, among other duties:
• To plan, organize, direct, control and evaluate the operation of freight forwarding issues.
• To arrange shipping documentation and oversee the schedule, dispatch and tracking of goods
• To set transportation service rates and performance indicators
• To develop plans and procedures for the transportation and storage of goods
• To negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
• To assess freight forwarding performance based on customer feedback and implementing changes where necessary
• To establish relationships with vendors and suppliers to develop new business opportunities
• To ensure proper submission of customs documents required to facilitate clearing of imported cargo
• To manage customs documentation for clearing and forwarding
• To prepare regular reports and updates to key stakeholders across the business on all imported and exported orders/ shipment
• Coordinate Forwarding Operations with local, regional and international offices
• To service clients by advising on most effective and efficient mode of cargo movement, most appropriate routes, legislative requirements and educates on emerging trends in the industry
• To liaise with various transporters as well as other third parties for the best rates
• To work closely with, Shipping lines, customers, work colleagues and third parties including various ports and port authorities
• To manage and coordinate the timing of intra and inter-modal transfers, road, rail, sea and port activities

Duties and Responsibilities

Applications are invited from highly competent and qualified persons to fill the following positions that have arisen within the organization.
POST: FREIGHT FORWARDING CONTROLLER (GRADE 7)

RESPONSIBILITIES
The incumbent will be reporting to Post Logistics Manager and will be responsible for the following, among other duties:
• To plan, organize, direct, control and evaluate the operation of freight forwarding issues.
• To arrange shipping documentation and oversee the schedule, dispatch and tracking of goods
• To set transportation service rates and performance indicators
• To develop plans and procedures for the transportation and storage of goods
• To negotiate with carriers, warehouse operators and insurance company representatives for services and preferential rates
• To assess freight forwarding performance based on customer feedback and implementing changes where necessary
• To establish relationships with vendors and suppliers to develop new business opportunities
• To ensure proper submission of customs documents required to facilitate clearing of imported cargo
• To manage customs documentation for clearing and forwarding
• To prepare regular reports and updates to key stakeholders across the business on all imported and exported orders/ shipment
• Coordinate Forwarding Operations with local, regional and international offices
• To service clients by advising on most effective and efficient mode of cargo movement, most appropriate routes, legislative requirements and educates on emerging trends in the industry
• To liaise with various transporters as well as other third parties for the best rates
• To work closely with, Shipping lines, customers, work colleagues and third parties including various ports and port authorities
• To manage and coordinate the timing of intra and intermodal transfers, road, rail, sea and port activities

Qualifications and Experience

Required Skills and Attributes
• Time Management Skills
• Strong Marketing and Analytical Skills
• Ability to increase Productivity
• Knowledge of and understanding of customs legislation, tariffs, import/export documentation, customs clearance, bond management and customs declaration
• Should have in depth knowledge of the ZIMRA ASYCUDA World Operations on customs processes.

EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

• Bachelor of Science in Supply Chain Management/Logistics or Equivalent,
• 3 years experience in freight forwarding business.
• A clean class 4 driver’s license is a must.
• Excellent communication skills, both oral and written and reporting skills; Demonstrated effectiveness in holding conversations with customers and giving progress reports.
• Should have an in depth knowledge of the ZIMRA ASYCUDA World operations on custom processes.

How to Apply

Interested candidates should send their applications accompanied by detailed Curriculum Vitae, certified copies of academic and professional certificates addressed to the Post Master General not later than 04 February 2024

The Head Human Resources
Freight Forwarding Controller
P.O. BOX 3940
Harare

Female Candidates are encouraged to apply.