Freelance Project Assistant

Job Description

Overall Purpose of the Role:

To coordinate and support the delivery of a suite of career-enhancement services. And, ensuring high-quality client support, efficient project administration, and effective promotion of the service portfolio.

COMPENSATION:

i. 20% of service fee received for every new client

ii. Thereafter, 15% of repeat business during the tenancy of the contract

iii. A continuous learning, friendly and flexible working environment.

iv. Permanent placement for top performers

Duties and Responsibilities

Principal Responsibilities:

1. Service Delivery & Client Support

CV/Resume MakeOver & Cover Letter Writing:

· Conduct initial client consultations to understand their career goals, experience, and target roles/industries.

· Perform detailed reviews and rewrites of clients' resumes and I CVs, optimizing them for Applicant Tracking Systems (ATS) and human readers.

· Draft, edit, and tailor compelling, achievement-oriented cover letters for clients.

· Maintain a library of modern, industry-specific resume and cover letter templates.

Scholarship Information & Support Services:

· Research and maintain a comprehensive, up-to-date database of local and international scholarships, grants, and fellowships.

· Match clients with suitable scholarship opportunities based on their academic profile, field of study, and background.

· Assist clients in understanding application requirements and deadlines.

· Provide guidance and review support for scholarship application essays and personal statements.

Social Media Profile Optimization:

· Audit clients' professional social media presence (primarily LinkedIn, but also others like Twitter/X or GitHub as relevant).

· Optimize client profiles with strategic keywords, compelling summaries, and professional formatting.

· Provide coaching on best practices for building a professional network and engaging with industry content online.

Coaching & Training Services:

· Schedule and coordinate all one-on-one coaching and group training sessions.

· Assist in developing training materials, worksheets, and presentations for workshops (e.g., interview skills, personal branding, job search strategies).

· Provide logistical support for both virtual and in-person training events.

2. Project Administration & Coordination

· Manage the end-to-end client lifecycle, from initial inquiry and onboarding to service delivery and feedback collection.

· Maintain and update client records, service usage data, and project timelines using CRM and project management software (e.g., Asana, Trello, Salesforce).

· Monitor and report on key performance indicators (KPIs) for each service, such as client satisfaction, success rates, and utilization.

· Handle scheduling, calendar management, and client communication in a timely and professional manner.

3. Content Creation & Portfolio Promotion

· Content Creation: Develop compelling marketing and informational content to promote the services.

This includes:

· Writing blog posts, articles, and newsletters on topics like "5 Tips for an ATS-Friendly Resume" or "How to Find Hidden Scholarships."

· Creating engaging social media posts and graphics for platforms like LinkedIn, Instagram, and Facebook.

· Designing eye-catching flyers, brochures, and service one-pagers.

· Channel Utilization:
Execute a promotion strategy using various channels:

· Manage the service's social media accounts to build a community and generate leads.

· Utilize email marketing to nurture leads and engage past clients.

· Assist in organizing and promoting webinars or online info sessions.

· Identify partnership opportunities with university departments, student groups, or other relevant organizations.

Qualifications and Experience

Core Competencies Required:

1. Exceptional Writing and Editing Skills:

· Impeccable command of English grammar, spelling, and punctuation.

· Ability to write clear, concise, persuasive, and error-free copy for resumes, cover letters, and marketing content.

· Strong editorial judgment to refine and improve clients' original documents.

2. Digital Literacy & Technical Proficiency:

· High proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Google Workspace (Docs, Slides, Sheets).

· Familiarity with professional social media platforms, especially LinkedIn, and understanding of their algorithms and best practices.

· Experience with or ability to quickly learn CRM, project management, and design tools (e.g., Canva, Adobe Creative Suite).

3. Research and Analytical Skills:

· Proven ability to conduct thorough, efficient online research to source accurate scholarship and industry information.

· Aptitude for analyzing information to match client profiles with relevant opportunities.

· Basic data analysis skills to interpret service metrics and report on trends.

4. Interpersonal and Communication Skills:

· Excellent active listening skills to understand client needs and concerns fully.

· Empathy and patience when working with clients who may be stressed or unsure.

· Ability to explain complex processes (e.g., ATS, social media algorithms) in simple, understandable terms.

· Strong customer service orientation.

5. Organizational and Project Management Skills:

· Meticulous attention to detail, crucial for proofreading and data management.

· Ability to prioritize tasks, manage multiple clients and projects simultaneously, and meet deadlines in a fast-paced environment.

· Strong self-motivation and the ability to work both independently and collaboratively as part of a team.

6. Creativity and Marketing Acumen:

· A creative eye for designing visually appealing documents and social media content.

· Understanding of basic marketing principles to effectively promote services and engage the target audience.

Bonus Competencies:

· Experience with career coaching or counseling.

· Knowledge of Applicant Tracking Systems (ATS) and SEO principles for resumes and online profiles.

· Multimedia skills (e.g., creating short videos for social media promotion).

Resources Required: Laptop & smartphone

How to Apply

For a productive engagement, send, "Project Assistant" + CV to [email protected]

Any individual regardless of your ethnicity, religion, gender or disability is strongly encouraged to apply.

It’s our strong conviction that talent deserves opportunity, but right now.

A comprehensive Induction & mentorship program in place for a successful candidate.