Job Description

Scope: The Solar Technician will operate and maintain the solar site by optimizing generation availability and performance through established procedures with the highest regard for health, safety and environment compliance. In other roles the Technician, will be responsible for performing all field diagnostics and repairs in a professional manner to include generating reports, request equipment, tools etc. The Technician will be responsible to solar installation at the allocated site in a professional manner and thereafter train the customer on the system operations and functionality.

Duties and Responsibilities

Responsibilities:
• Diagnose PV system issues, including non-operation and underperformance, then develop and administer a remediation;
• Troubleshoot and resolve solar electric warranty and service issues that arise with: modules, inverters, and all system components to ensure maximum system performance;
• Advanced troubleshooting of system issues as identified and scheduled by the Site Supervisor;
• Maintain the highest level of professionalism and interact directly with Epic Solar customers;
• Record and submit daily paperwork associated with serviced or newly installed systems
• Maintain and communicate supply and equipment issues to properly address all service call needs;
• Ensure a high degree of workmanship as service and warranty work are completed;
• Follow all safety policies while driving company vehicle and at all job sites;
• Comply with necessary safety standards to assure a safe workplace/condition;
• Perform other needed job tasks as requested by leadership;

Qualifications and Experience

Qualifications, skills and Experience;
• Diploma or Degree in Electrical Engineering or its equivalent;
• 3+ years of electrical experience;
• 2+ years of solar-specific installation and/or service experience preferred;
• Experience in diagnosing existing systems and electrical components;
• High level of craftsmanship/workmanship with strong attention to detail;
• Understanding of how various electrical components can be repaired in the most cost-effective manner possible;
• Working knowledge of the usage of a volt meter;
• Competent with adapting to different computer programs;
• Capable of managing multiple tasks and adapting to change easily;
• Ability to keep a positive attitude and encourage others;
• Strong interpersonal/human relations and customer service skills;
• Must be comfortable working on rooftops with the proper fall protection;
• Physically able to lift 25kgs and perform duties such as climbing, lifting and working outside;
• Knowledge of the NEC and applicable codes and standards;
• Experience troubleshooting and repairing residential solar panels preferred;
• Driver’s Licence Class 4 or better a must have;

How to Apply

Email CV and Certified Educational Certificates to [email protected] or [email protected] on or before 7 December 2023.

VacancyHQ Expert Job Listing Tips

Tips for a Successful Application:

In my experience, actual experience in the role is often valued above all else. Demonstrate your electrical and solar installation experience. Emphasize past roles that align with the solar technician position, emphasizing your diagnosing, installing, and servicing abilities.
Align your CV with the skills and qualifications the listing emphasizes. This includes your electrical engineering qualification, your craftsmanship, and your hands-on experience.
Key soft skills are equally important. Make sure to reflect your ability to maintain professionalism and the ability to adapt to different computer programs in your CV.
What I've noticed over time is that highlighting your commitment to safety and health measures in previous roles shows your alignment with the company's values.
Finally, don't ignore your driver’s license qualification – it's critical to the role.

Points of Greater Note:

Note the submission deadline. In my experience, no matter the quality of your application, late submissions are often disregarded.
The application requires certified educational certificates. Make sure these documents are accessible and ready for submission.
The solar installation or service experience is preferred but not required. Applicants without it shouldn't hold back from applying. Instead, focus on demonstrating your electrical knowledge and eagerness to learn.
They are keen on professionals who maintain high workmanship levels and keep a positive attitude. Reflect this in your application.
Notice that there are two different emails provided for submission. It's usually safer to send to both.

Standout Strategies:

Customize your CV and cover letter: Highlight your specific skills and experiences that align with the requirements instead of sending a generic resume.
Showcase any additional certifications, programs, or training you might have that are related to the solar industry. This would make you more competitive in the job vacancies in Zimbabwe.
Provide concrete examples of past achievements in similar roles, especially related to problem-solving, system optimization, and customer training.

From the Organisation's Perspective:

There is an implicit emphasis on the ability to work independently yet maintain professionalism. Candidates who illustrate these traits through past experience will appeal more to the hiring team.
Adaptability to different computer programs is often overlooked by candidates yet it is critical for efficient work in this digital age.
Physical ability isn't just filler text. In my experience, it's a critical requirement for solar technicians and should not be overlooked by any applicant.

By following these insightful tips, candidates for this exciting employment opportunity in Zimbabwe will significantly increase their chances of success. Remember, persevering in your job search in Zimbabwe is the key, and opportunities like these are stepping stones toward a fulfilling career.