Job Description

Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

DIGITAL INNOVATIONS MANAGER – ICT, – LEVEL 7 (1 POST)

Duties and Responsibilities

Key Responsibilities
 Operationalisation of the ICT Development Innovation Hub.
 Championing Development and technical training of Graduate Trainees and working
with and through them to deliver innovative solutions for the Authority.
 Implement a variety of creative techniques and processes to increase the efficiency and
productivity in Authority’s processes.
 Observe the Authority’s standard processes and operations to identify areas of
improvement.
 Research on new trends within tax administration to enable the Authority to stay up-to-
date on technology advancements.
 Gather user requirement, analyse and propose a digitalisation roadmap which include
process improvement resulting in operational efficiency, optimisation and improved
service level.
 Supervise the long-term innovation strategies to determine necessary changes and
review the Authority’s progress.
4
 Assist team members with enhancing their skills and innovative techniques to improve
design thinking.
 Monitoring, analysing and communicating innovation metrics to senior management to
seek opportunities to improve the company’s innovative performance.
 Introducing new tax administration and support services for internal and external
customers.
 Any other duties as assigned by the incumbent’s superiors.
p

Qualifications and Experience

Job Skills and Competencies
 Ability to work under immense pressure and beyond stipulated hours.
 Knowledge of automation, collaboration and transaction management tools.
 Knowledge of software development platforms.
 Good organisational, people and time management skills.
 Good communication and strong interpersonal skills.

Qualifications and Experience
 A degree in Computer Science/Information Systems/Business Studies and Computer
Science or equivalent is required.
 Minimum of 4 years post qualification experience in ICT industry working on enterprise
software development is required.
 A software developer certification is required.
 A certification in innovation management is an added advantage.
 Knowledge of OOP principles and Agile programming methodology.
 A clean class four (4) driver’s licence.

How to Apply

Interested candidates should submit applications, accompanied by a detailed Curriculum
Vitae by 7 August 2024, All applications should be emailed to:
[email protected] clearly stating the position applied for and addressed
to:
The Director, Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE
Please note that only shortlisted applicants will be responded to and females are
encouraged to apply.