Job Description

About
Zvandiri is a local PVO which supports the Government of Zimbabwe to ensure that all children, adolescents and young people living with HIV survive and thrive by connecting them with trained, mentored peer counsellors living with HIV. This peer counsellor cadre (known as Community Adolescent Treatment Supporter) has been scaled by the Ministry of Health and Child Care across Zimbabwe and has been adopted by 13 other countries in the region with funding from multiple bilateral and philanthropic partners.

Digital Health Systems Assistant

Location: Harare

Position summary
The Digital Health Systems Assistant must be enthusiastic and dedicated to support the Digital Health Systems Officer in their mission to revolutionize healthcare delivery for our frontline peer counsellors, supporting children and adolescents living with HIV. The successful candidate will play a crucial role in developing and implementing innovative technologies that enhance the work of our peer counsellors and improve healthcare outcomes.

Duties and Responsibilities

Roles and Responsibilities
As the Digital Health Systems Assistant, you will collaborate closely with the Digital Health Systems Officer and other IT team members. Your responsibilities will include:
• Technology Development and Implementation:
o Work alongside the Digital Health Systems Officer to help develop and deploy Digital Health Care solutions.
o A keen interest in new technology such as AI, and its application into Digital Health Systems.
o Proficiency in programming languages and data analytics (e.g. Python, R, PowerBI) and awareness of AI/ML frameworks.
• Training and Support:
o Train end-users (including peer counsellors) on using digital health systems effectively.
o Provide ongoing support, troubleshoot issues, and address user queries related to the technology.
• Security and Compliance:
o Ensure digital health systems meet security and privacy compliance obligations.
o Implement security protocols, conduct regular audits, and address vulnerabilities promptly.
• Device Configuration:
o Configure end-user devices (computers, tablets, smartphones) to ensure seamless integration with the digital health systems.
o Optimize device settings for performance, security, and user experience.



• Respond to Support Tickets:
o Manage support tickets related to the digital health systems promptly and efficiently.
o Prioritize and resolve issues, escalating complex cases as needed.

Qualifications and Experience

Professional Qualifications, Skills and Experience

To excel in this role, you should have:
• Bachelor’s degree in a Computer Science field.
• Minimum two years' experience working in a digital health capacity and supporting MOHCC facilities and activities.
• A keen interest in new technology such as Artificial Intelligence
• Strong communication skills to collaborate effectively with diverse stakeholders.
• An innovative mindset and a willingness to explore novel solutions.
• A commitment to making a positive impact on healthcare delivery.

How to Apply

Click the button below to complete job application form for the DHS Assistant position.

To apply for any of these positions:
Complete the job application form on the provided links and send a 2-page CV and application letter to [email protected] indicating the position being applied for in the email subject.

Deadline: Midday 17 October 2024

Why Join Us
• Meaningful Work: You’ll contribute directly to improving the lives of children and adolescents.
• Cutting-Edge Environment: Work with the latest technologies and stay at the forefront of digital health.
• Collaborative Culture: Join a passionate team dedicated to making a difference.

If you’re excited about leveraging technology to transform healthcare and support our Children and Adolescent Treatment Support workers, we encourage you to apply!

Zvandiri is an equal opportunity employer promoting gender, equity and diversity. Female candidates are strongly encouraged to apply. ZVANDIRI has zero tolerance for any form of harassment and staff are expected to uphold the organizational values and core competencies especially diversity and inclusion, integrity, commitment, and respect for others as our selection process reflects our commitment to the protection of children and safeguarding employees and communities from Sexual harassment, exploitation and abuse.
Canvassing will lead to disqualification.

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