Data Capture Clerk - Bulawayo

Job Description

DATA CAPTURE CLERK - BULAWAYO
Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Health Company.

Duties and Responsibilities

Job Specification
Reporting to the Membership Supervisor, the successful candidate will be responsible for the following:
• Indexing and capturing member details on the system.
• Verifying membership applications and updating forms for correctness and completeness.
• Receiving and capturing cash claims.
• Capturing new members and updating membership forms.
• Membership account maintenance.
• Resolving client queries within three days of receipt.
• Issuing remittances, answering telephone calls and issuing confirmation letters.

Qualifications and Experience

Qualifications & Experience:
The ideal candidate must possess the following:
• Certificate in Administration or equivalent
• Excellent knowledge of word processing tools and spreadsheets MS Office Word, Excel etc.)
• Ability to multitask
• Report Writing skills

How to Apply

First Mutual Holdings Limited Group does not discriminate on the basis of race, colour, religion, sex,
gender, national origin, age, disability or marital status. The Group
encourages applications from minorities, women, the disabled and all other qualified applicants.
Candidates meeting the above criteria should forward their Curriculum Vitaes (CVs), copies of certificates and application letters to Group Human Resources via the following email address: [email protected]
Applications should be sent by no later than 13 December 2023

VacancyHQ Expert Job Listing Tips

  1. Tips to succeed in your application:

    • In my extensive experience, it's beneficial to structure your CV to highlight relevant skills first such as administration, multitasking, and report writing.
    • Always give examples wherever possible to demonstrate proficiency in MS Office Word, Excel, and other related software; these are key attributes in this role.
    • Tailor you CV to emphasize any experience you have with resolving queries, processing forms, or account maintenance; these are listed as core responsibilities.
    • Be sure to mention any certifications in Administration or equivalents in the top sections of your CV.
    • Also make a case for your soft skills, particularly your ability to multitask and resolve client queries, as these aspects are emphasized in the post.
  2. Areas that applicants need to note from the job listing:

    • Take note of the deadline for application, which is 13 December 2023, and plan to submit earlier.
    • Carefully note the application method (via email to [email protected]) and format requested (CVs, certificates and application letter).
    • The company clearly states it's an equal opportunity employer, welcoming minorities, women, and the disabled.
    • The job definition of Data Capture Clerk could be seen as "vacancies in Zimbabwe" and possibly "ngo vacancies in Zimbabwe", offering plenty of employment opportunities in Zimbabwe.
    • Notice the requirement for a Certificate in Administration or equivalent qualifications.
  3. Standout strategies in a crowded applicant field:

    • What I have noticed over time is that tailor-making your cover letter to align with the job description can set you apart; in this case, highlight your keenness for detail in capturing and verifying data.
    • From my experience, candidates that distinctly showcase their understanding about the company's mission and how their skill set contributes towards it, usually stand out.
    • Providing impressive real-world examples demonstrating your ability to work under pressure, multitask and resolute customer queries could be the persuasive factor in your selection.
  4. Critical elements novice applicants might miss:

    • Novice applicants must take greater note of the company’s non-discriminatory hiring policy. This emphasizes their focus on diversity and inclusion, so candidates should not hesitate to apply even if they don't fit the traditional mould.
    • The complexity of the responsibilities listed under the job often goes unnoticed by novices. Understanding the inherent skills required (multitasking, customer service, meticulousness) and highlighting them in the CV can be the defining factor between successful and unsuccessful applicants.
    • Often newcomers undervalue the weight given to the application process in the job listing. Failing to follow all the application guidelines of "recruitment agencies in Zimbabwe" like First Mutual could lead to disqualification.
First Mutual Holdings Limited logo

Location: Bulawayo
Company: First Mutual Holdings Limited
Expiry Date: 2023-12-13 00:00:00