CUSTOMS SYSTEMS SUPPORT ANALYST - ICT – LEVEL 9 (2 POSTS)

Job Description

Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

CUSTOMS SYSTEMS SUPPORT ANALYST - ICT – LEVEL 9 (2 POSTS)

Duties and Responsibilities

Key Responsibilities
 Troubleshooting ASYCUDA/ECTS errors or problems.
 Gather business requirements for ASYCUDA/ECTS.
 Assist business in providing solutions by configuring or re-configuring ASYCUDA
modules.
 Assist business in understanding ASYCUDA/ECTS system capabilities.
 Work with ASYCUDA/ECTS developers to identify and implement custom solutions
as required by business.
 Testing and deploying solutions to the production systems in conjunction with key
module owners and adherence to the organization’s documenting standards.
 Offer relevant training and development to ASYCUDA/ECTS end users.
 Any other duties that may be assigned.

Qualifications and Experience

Job Skills and Competencies
 Self-starter with ability to work under pressure and beyond stipulated hours.
 Ability to work both independently and as part of a team.
 Good communication and people skills.
 Unquestionable integrity.

Qualifications and Experience
 At least a Bachelor's degree in Information Systems, Computer Science, Computer
Applications, or a related Engineering discipline, or equivalent.
 At least four years’ relevant experience of working with ASYCUDA and/or ECTS
Systems
 Strong analytical skills in troubleshooting and problem solving, supported with
excellent knowledge of business ethics.
 Appreciation or knowledge of ECTS and/or Single Window will be an added
advantage.
 Clean Class 4 Driver’s license is a prerequisite.

How to Apply

nterested candidates should submit applications, accompanied by a detailed Curriculum
Vitae by 18 March 2024, All applications should be emailed to:
[email protected] clearly stating the position applied for and
addressed to:
The Director, Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360 HARARE
Please note female candidates are encouraged to apply and only shortlisted
applicants will be responded to.