Job Description

Customer Service Officer (Reporting to the Branch Administrator)

Duties and Responsibilities

- To identify customer needs and expectations
- To deliver service requests
- Ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.

Qualifications and Experience

- Diploma in Customer Service, Business Administration, or a related field
- Proven experience in delivering exceptional customer service and support
- Strong interpersonal and communication skills
- Ability to handle customer inquiries and resolve issues effectively

How to Apply

To apply, please send your CV and a cover letter to [email protected] with the subject line "CUSTOMER SERVICE OFFICER" by January 3, 2024.

PremierCredit Zimbabwe is an equal opportunity employer and welcomes applications from qualified individuals regardless of race, gender, religion, sexual orientation, or disability status.