Job Description

Conducting credit checks on customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.

Duties and Responsibilities

1. Investigate, analyze and evaluate credit worthiness of prospective customers and make investment (credit) decision to protect company from losing money to fraudulent customers and ghost applicants.
2. Review and promptly dispatch monthly statements to customers in order to facilitate prompt payments and improve cash flow.
3. Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with Company’s Credit Policy.
4. Assess, deactivate and reactivate defaulters after payment in order to protect the company from potential bad debts; reduce/increase credit limits as maybe necessary.
5. Check reminder letters for 100% accuracy and appropriateness before sending.
6. Ensure that payments are correctly allocated, to the appropriate accounts and against the appropriate invoice(s) in order to maintain correct balances.
7. Attend to all billing queries/complaints by customers to correct errors, foster goodwill and encourage repeat business.
8. Prepare / generate monthly reports such as:
Monthly Collections report, Accounts activity report, Credit & Debit note reports, Query resolution log sheet

Qualifications and Experience

• Credit Management Diploma a must
• Degree in Finance/ Accounting is an added advantage
• Two years experience in a similar post
• Knowledge of statutory and common law legislation which affects credit control
• Good Interpersonal skills
• Risk management technics and time management
• Drivers license

How to Apply

Applicants should e-mail their detailed CVs to [email protected] not later than 10 November 2023. Indicate the position you are applying for on your e-mail subject.

VacancyHQ Expert Job Listing Tips

Five Tips for Applicants:

Tailor Your CV: Not every accomplishment from every role needs to be included in your CV. Instead, focus on specific skills or achievements that speak to the responsibilities of this job, e.g., credit analysis, risk management, or resolving invoice-related issues.
Highlight Relevant Qualifications: It's crucial that your CV emphasizes any relevant degrees, such as a diploma in Credit Management or a Degree in Finance/Accounting, as these are explicitly mentioned in the required qualifications.
Emphasize Relevant Experience: The company wants two years of similar experience, so make sure you include previous job titles, responsibilities, and achievements that mirror the listed duties.
Showcase Your Interpersonal Skills: In my experience, 'Good Interpersonal skills' in a job listing often means you'll be dealing directly with clients, stakeholders or colleagues, so be sure to include team projects or customer service roles.
Include Extra Skills: The mention of a driver's license suggests there might be some travel involved. Highlight any other additional skills, such as time management or experience with particular software that could make you efficient at this job.

Five Key Areas to Note:

Understand What the Job Involves: This role is about managing possible financial risk. It would involve conducting credit checks, managing overdue debts, and handling invoice payments.
Required Qualifications: A degree in finance and two years of similar experience is crucial but a Credit Management Diploma is a must. It may be difficult to secure the position without it.
Location & Travel: The job listing does not indicate where you would be based. It does, however, require a driver's license which indicates some level of mobility might be required, or perhaps a presence outside of regular office hours.
Application Deadline & Processes: The deadline is 10 November 2023, and the CV should be submitted via the provided email address with the job position stated in the subject line.
Communication & Reporting: The role requires interacting over the phone and dealing with billing queries and complaints. You would need to generate monthly reports regularly.

Three Things To Stand Out In Candidate Pool:

Professional Certifications: Aside from the required qualifications, additional certifications related to credit and risk management could make you stand out.
Value-Adding Experiences: It's highly beneficial to mention projects or initiatives that benefited a previous employer financially. Whether you reduced costs, increased efficiencies, or saved time.
References or Recommendations: What I have noticed overtime is that a recommendation from a well-respected member of the industry or previous employers can be very convincing to hiring committees.

Three Important Points For Novices:

Review Reminders : Most first-time applications don't realize the importance of the task to review reminder letters for 100% accuracy. It's a paramount part of this job description and should not be overlooked.
Cash Flow Management: Novices might decrease the important of this role in improving cash flow as stated in the job description. Demonstrating a clear understanding of this will be very beneficial.
Application Specifications: Failure to follow application instructions—such as forgetting to specify the job title in the email subject—can result in your application being disregarded. It's crucial to pay attention to these fine details.