Job Description

Position: Child Protection & Case Management Officer
Reporting to: Child Protection & Case Management Specialist
District: Makoni
Position Summary
Under the general guidance of the Child Protection & Case Management Specialist, the Child Protection & Case Management Officer (CPCMO) is responsible for the overall implementation and management of Child Protection and Case Management interventions at district level. S/he contributes towards facilitation, protection, upholding and fulfilment of children's right to protection from violence, exploitation, abuse and neglect. In doing this work, s/he is guided by the Child Protection Case Management Standard Operating Procedures and Case Management Operational Guidelines of the OVC Program. Other key instruments guiding his/her work include the FACT Child Safeguarding Policy, FACT Strategic Plan (2023-2026), National Action Plan for Orphaned and Vulnerable Children III, National Case Management Guidelines, African Charter on the Rights and Welfare of the Child, United Nations Convention on the Rights of the Child, among others.

Duties and Responsibilities

Roles and responsibilities:
1. CPCM Implementation and Management
 Develop detailed monthly and quarterly work-plans for child protection and case management in the program implementation sites
 Train Psychosocial Support teachers, School Development Committees, Child Care Workers and ward/community child protection committees on child rights and protection and psychosocial support
 Support Psychosocial Support teachers and Child Care Workers to facilitate child rights education and psychosocial support sessions to all children and caregivers/parents supported by the program
 Conduct community outreach programs to sensitise the community on child rights and welfare, and work with fellow officers to positively engage parents and promote child-focussed activities such as the Day of the African Child
 Train child-led child protection committees, constitute a District Child Advisory Board and support them with opportunities to contribute to program delivery
 Collaborate with the Department of Social Development to ensure that the district case management system is fully functional by setting standards and integrating with fellow program staff and external service provider
Identify children in adverse conditions and provide individual case management in accordance with all
case management steps and related tools and procedures,
ensuring they receive the required services within the continuum of care
• Work with Community Childcare Workers to carry out needs
assessment,
referrals, case follow-ups and home visits for children under case management until their issues are resolved
• Coordinate and standardize case management processes and case filing, ensuring that fellow staff fill in correctly the referrals and other case management tools
• Maintain case files of children under case management, ensuring that they are routinely updated and safely and confidentially stored as required
• Organize case conferences with fellow staff and external service providers to discuss challenging cases and ensure timely follow-up
• Support the Department of Social Development to facilitate case management trainings to Community Child Care Workers as part of continuous capacity building in line with changes in program and national direction in child rights and welfare
2. СРСМ Monitoring, Evaluation and Delivery of Results
• Timely collect data for child protection and case management interventions and ensure such data is accurately entered into the database, reported in real-time and filed accordingly as source documents
• Record all activities related to child protection and case management and support the evaluation and measuring of impacts
• Provide narrative reports and statistics to the CPCM Specialist as required on district child protection and case management activities, outputs and beneficiaries
• With guidance from the MEAL Specialist and CPCM Specialist, set district child protection and case management targets and evaluate activities against these targets
• Facilitate needs assessments and mobilise for any surveys and feasibility assessments on child protection and case management issues as required
• Participate in overall program evaluations and assessments
3. CPM Documentation and Reporting
• Draft relevant sections of the monthly, quarterly, semi-annual and annual narrative and statistical reports required for donors and program management, ensuring accuracy and consistency with established rules, regulations and action plans
• Document lessons learnt, best practices and significant change case studies on child protection and case management for sharing, replication and up-scaling
4. Networking and Partnership-Building
• Establish enduring productive partnerships with children and their caregivers, the community, key government ministries, partners, donors, academia and other stakeholders through active networking, advocacy and effective communication
• In partnership with the Department of Social Development, facilitate quarterly District Child Protection Committee Meetings and quarterly Lead Community Childcare Workers Feedback Meetings and provide recommendations
Prepare information, education and communication (IEC) materials for child protection and case management advocacy to promote awareness, establish partnerships and support fund-raising for OVC interventions
• Participate in relevant seminars, workshops, conferences on issues related to the rights of children
Other Duties
• Conduct any other duties as assigned by the CPCM Specialist.

Qualifications and Experience

QUALIFICATIONS, EXPERIENCE & SKILLS
1. Education & Training
• Bachelor's degree in social work is top priority, although other fields such as Development Studies, Law, Sociology or Social Sciences are preferable
substitutes
• A postgraduate master's degree in social work, child protection, child rights, family studies or development studies is an added advantage
2. Experience
• Bachelor's degree and 3 years of relevant professional work experience OR
Master's degree and 2 years of relevant work experience in child protection, child rights, family studies or human rights, preferably including case management
• At least 2 years' professional work experience in a child-focussed NGO, preferably in a similar position, is an asset
• Knowledge of community-based child protection approaches and alternative care processes, preferably including experience in participatory approaches and child participation methodologies
• Comprehensive knowledge of case management and best interest assessment processes for children at risk, particularly in rural settings, is a plus
• Psychosocial Support and Life Skills training experience is an added advantage.
• Knowledge of basic counselling is an added advantage
3. Required Skills & Competencies
• Strong writing skills and experience in preparing quality reports
• Excellent communication, organization and presentation skills, especially with community-based groups
• Demonstrable sound training expertise and skills in a cross-cultural setting
• Self-tarter able to take initiative and adapt to changing circumstances and priorities
• High levels of integrity, commitment and professional responsibility
• Ability to work independently with minimal supervision, guidelines and clear expectations
expectations
A strong inter-personal and team player
Proficiency in MS application packages, including Word, Excel and database software

How to Apply

How to apply:
a. Follow the button below and complete the form not later than 2 July 2024.
b. Send a detailed CV to [email protected] highlighting the post.
Please ensure that both steps are carried out to complete the application process.
-Background checks will be done for successful candidate to ensure child safeguarding
and protection in all our work. FACT commits itself to protecting children whom its staff,
volunteers as well as outsiders may get into contact with. The organization is mandated to
serve the best interest of all children through protection from abuse, harm and exclusion,
child participation and development in all its programs.
- FACT is an equal opportunity employer which does not discriminate in terms of race,
tribe, place of origin, political opinion, colour, creed, gender, pregnancy, HIV/AIDS
status or, subject to the Disabled Persons Act [Chapter 17:01].
- FACT does not charge a fee at any stage of the recruitment process.
NB: Only short listed candidates will be notified.

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