Job Description

Applications are invited from suitably qualified and experienced persons to fill in the below mentioned position that has arisen in a growing and vibrant business.
CALL CENTRE REPRESENTATIVE
Location: Harare

Duties and Responsibilities

Areas of Responsibility.
• Identify opportunities for driving sales and revenue of TWT’S existing product suite and seize opportunities to upsell when appropriate.
• Build positive relationships by going above and beyond with customer service, ensuring that all questions and confirmations are handled appropriately.
• Sell products/services and sales opportunities.
• Build customer relations.
• Administer reports/documents.
• Plan and schedule work.

Qualifications and Experience

Skills/Behaviour Required:
• Excellent Selling skills.
• Ability to Handle customers.
• Excellent Telephone skills.
• High Attention to detail.
• Customer/Service orientation.
• Ability to work as part of a team.
• Reliable and responsible.
• Ability to use initiative.
• Professional presentation of self.
• Ability to handle pressure.

How to Apply

Applications from appropriately qualified and experienced candidates must send CVs to: [email protected] by close of business on Monday, the 18th of March 2024.

Call Centre Representative

Job Description

Duties and Responsibilities

Qualifications and Experience

How to Apply